ServiceNow Hiring for Staff Software Developer – ATG at Toronto, ON Full Time

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we’re on the 2021 list of FORTUNE World’s Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Candidates based in the Montreal area will be considered for this role too!

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. We are a group of researchers, applied scientists, engineers, and product managers with a dual mission. We build and evolve the AI platform, and partner with teams to build products and end-to-end AI-powered work experiences. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

You will be part of the AI Enablement internal product team within ATG. We provide tools and services to enable world class AI for our internal and external customers.

Our portfolio includes AI Toolkit that aims to empower internal AI practitioners who need to transform raw data into production-grade AI models with significantly less time and effort. We have machine learning error analysis tool that helps data scientists build better models and do more than looking at raw metrics before shipping a model to production. We constantly innovate, provide tools and services to the delight of our customers. Our tech stack includes Python, GO, Docker, Kubernetes, Relational DB, Private and Public Cloud infrastructure and other latest technologies.

What you get to do in this role

Design, Develop, and Implement new products and features for our AI Practitioners and enhance existing tools

Build high-quality, scalable, and reusable code by enforcing best practices around software engineering architecture and processes

Collaborate daily with a team of like-minded developers, product managers, AI Practitioners, and quality engineers to produce quality software

Be a mentor for colleagues and lead by example

Follow agile development methodologies

Contribute to open-source projects as needed

Qualifications

To be successful in this role you have:
8+ years of experience in development, and maintenance of AI software.

Full Stack development experience that includes Python and related ML libraries

Experience using Docker and Kubernetes

Experience with micro services / distributed programming

Experience with REST API frameworks (nice to have)

Knowledge of core AI/ML techniques and algorithms (nice to have)

Familiarity with Linux environments (nice to have)

Expertise in coding efficient, object-oriented, modularized and quality software

Knowledge of unit testing, profiling, and code tuning.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.