Service Victoria Hiring for Senior Software Engineer NodeJS Job at New South Wales Full Time

Who we are

Service Victoria is an Administrative Office within the Department of Premier & Cabinet charged with simplifying, improving and modernising essential government transactions and delivering customer service.

We are working hard to deliver a customer service system around what Victorians want and need, rather than what works for government. We know people want easier access to government transactions, including online options.

We are in our third year of operational service and have served millions of customers. Their feedback has been overwhelmingly positive with satisfaction rated at around 96 percent.

We are a customer-centric organisation with functional expertise in customer experience, product development, public policy, agile delivery, information technology, service management and corporate governance.

We have a mature digital services platform of contemporary cloud-based infrastructure, technical architecture and scalable and reusable common capabilities, with real-time integration into agency legacy systems.

The opportunity.

As Service Victoria grows, and moves into its operational phase, we will continue to progressively add new transactions and new functionality to existing capabilities, including digital licences, digital proof of identity, online accounts and payments with a particular focus on our mobile app.

Service Victoria is now focused on building the future organisation and the appropriate IT organisation structure and capability that will allow the implemented solutions to be maintained, supported and expanded upon on an on-going basis. You will also have a chance to work on continuously improving our service offering by bringing in structured improvements based on data analytics and insights

About the role:Key responsibilities:The key responsibilities of this role include:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.

Key Selection Criteria

• Ability to lead and manage the development of processes and policies, by providing specialist guidance and authoritative advice, driving the agile methodology in cloud based development projects and developing a framework for future innovation
• Previous success in backend services development within a cloud environment, working closely with internal and external stakeholders to provide specialist guidance and authoritative advice in the development of processes and procedures, incorporating strong unit testing tendencies into the development process
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Desired qualifications / practical experience

• Bachelor’s degree in computer science, information science, or similar.
• Solid experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

What we can offer You will have the rare opportunity to shape and influence the state’s future by joining a vibrant new organisation that is changing the face of government. You will be working within a growing team of enthusiastic professionals with highly skilled leaders in an environment that will support your growth and development. Service Victoria is a diverse and inclusive workplace and is committed to providing flexible working arrangements.

Service Victoria is committed to supporting our employees balance their work and life commitments. All roles at Service Victoria can be worked flexibly. Service Victoria recognises that providing flexible working arrangements is not only important to our employees but also underpins a diverse, inclusive, adaptive and high-performing workforce. The nature and scope of flexible options available for each position will depend on the nature of the role.

We pride ourselves on upholding and demonstrating vales of leadership, integrity, responsiveness, impartiality, accountability, respect and a commitment to human rights.

Other relevant information

The role is currently based in our modern offices in Footscray on the city fringe close to public transport, with excellent bicycle facilities and will relocate to the purpose-built Ballarat GovHub Centre in early 2021.

We are an equal opportunity employer and welcome applicants from a diverse range of backgrounds, including people from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islander people and people with disabilities. If you would like to discuss any aspect of diversity and inclusion at DPC please contact the department’s Diversity and Inclusion Adviser on 9651 2307.

We respect people’s privacy. All our team must collect and handle personal information consistent with the requirements of the Privacy and Data Protection Act 2014.

The fine print…

• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work visa and comply with the 100-point Proof of Identity Check and national police records check
• Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply
• Non-VPS applicants will be subject to a probation period
• All staff must comply with the Code of Conduct for Victorian Public Sector Employees
• Terms and conditions for department employees are subject to the Victorian Public Service Enterprise Agreement 2020.

To receive this document in an accessible format, please contact the department’s Diversity and Inclusion Adviser on 9651 2307, using the National Relay Service 13 36 77 if required (for more information visit www.relayservice.gov.au).

Additional information – Pre-employment misconduct screening requirements

Before a final offer of employment is made, preferred candidates will be required to complete a pre-employment misconduct screening declaration and consent form. Further information on pre-employment misconduct screening requirement is available from the VPSC website.

The inherent requirements of this role and intrinsic risk(s) will be considered by DPC in assessing declarations of misconduct in previous workplaces. Inherent requirements for this position:

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• Technical Expertise
• Communication
• Sustainable performance

How to apply

All applications should include a resume, and a cover letter addressing the key selection criteria, unless stated otherwise. Please apply before the advertised closing date via the careers.vic.gov.au website.