Serenity Healthcare Hiring for Patient Care Assistant at Sugar Land, TX Full Time

We are seeking a Patient Care Assistant. In this role, you will own the initial communication to the providers on behalf of our patients, acting as a liaison. You proactively give the doctor and patients excellent support as you gather essential information to direct their experience. This is a unique opportunity for professional development within a fast-growing company, and to make a difference for those who need it most.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Other Responsibilities

• Provide the highest level of customer care through compassion and understanding.
• Gather, review, and verify all pertinent information in relation to the customer and their visit.
• Communicate directly with participating healthcare providers regarding patient’s care.
• Educate our customers on the treatment options Serenity provides.

Benefits

• Pay ($19.50/hr)
• Shortened Work Week
• Career Growth Opportunity
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
• Never work a Sunday
• Employee Referral Program

Qualifications

• High School Diploma or GED. 
• Excellent verbal and written communication.
• Previous experience working with computer-based information systems.
• 1+ year of experience in a full-time customer service role.

About Serenity:

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

• This position is contingent on successfully completing a criminal background check upon hire.

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