SEAM Group Hiring for Accounts Receivable and Collections Specialist Job at Indianapolis, IN Full Time

We’re hiring an Accounts Receivable and Collections Specialist at SEAM Group. This is a hybrid role meaning you will work from home and work from our Indianapolis office when required. Local to Indianapolis area is required.

About Us:

At SEAM Group we have one mission in mind, to create a safer more reliable world. We have more than 500 clients operating in multiple industries and markets around the world. We are a collaborative company that guides and facilitates client success.

We aim to be a recognized global market leader in safety, reliability, and maintenance services and technology. Through excellence and teamwork, we help clients protect their people and assets while ensuring operational uptime. We aim to be a great place to work where our people are valued and where client-focused innovation is how we think and act each day.

About the Job:

You will provide direct accounting support to our Finance & Accounting Department. The day-to-day will include invoice processing, maintaining current accounts received, and cash application.

Responsibilities:

• Responsible for follow-up with customers on invoices due for payment
• Resolves customer account issues including past due invoices to assure timely payments.
• May aid with non-payment issues to resolve the root cause
• Initiates the review, research, and resolution of receivables
• Evaluates customer’s A/R to determine problem accounts, doubtful accounts, and write-offs
• Proactively interacts with customers to reduce the maintenance of small-dollar value account
• Prepares reports and presents for review with internal customers including Sales and Finance
• Monitors Accounts Receivable reports
• Utilizes reports to analyze the paying habits of customers who are delinquent in payment of account ensuring that each customer’s payment terms are met reasonably
• Determines and provides recommendations as to whether customers qualify for credit hold based on payment history and the current amount outstanding. Initiates reviews and recommendations with management as to whether final demand notices & outside collections should be initiated
• Maintains quality relationships with sales personnel, account managers, and customer personnel. Always involves Business Segment Leaders when possible and keep them informed of issues
• Assists in processing of invoices, cash application, and billings as required during the month
• Routinely reviews and inputs sales and purchase orders, which strong attention to accuracy

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills/Abilities:

• Ability to work well with internal and external customers in a firm but friendly fashion
• Maintains good working relationships with customers
• Demonstrates good judgment in determining when to escalate accounts for follow up by Controller, and other members of management
• Experience with customer-based invoice portal management and entry
• Consistent, tenacious follow-up with customers on past due accounts
• Excellent detail orientation, ability to process accounting transactions in Intacct efficiently and accurately
• Exhibits customer-focused behavior such as building positive relationships and strives to understand customer’s needs, both internal and external
• Ability to deal with difficult situations in a diplomatic and professional manner
• Excellent analytical and creative problem-solving skills with the ability to make independent decisions based on investigation and judgment as well as the ability to discern when to escalate issues
• Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation

Education and Experience Requirements:

• High school diploma/GED required
• Two (2) to four (4) years of prior business experience with order to cash and/or business collections experience required
• Strong proficiency with Microsoft Office Suites, especially Excel, Word, and Outlook required

SEAM Group is an equal opportunity employer and is dedicated to diversity and inclusion in our workforce. All employment decisions are made based on qualifications, merit, and business need. EEO/M/F/D/V. SEAM Group is an e-verify employer.

Job Type: Full-time

Pay: $20.00 – $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Parental leave
• Referral program
• Vision insurance
• Work from home

Physical Setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Work Location:

• One location

Work Remotely:

• Yes

Work Location: One location