Score Media and Gaming Inc. Hiring for Atlassian Administrator at Toronto, ON Full Time

theScore, a wholly-owned subsidiary of PENN Entertainment , empowers millions of sports fans through its digital media and sports betting products. Its media app ‘theScore’ is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players. theScore’s sports betting app ‘theScore Bet’ delivers an immersive and holistic mobile sports betting experience and is currently available to place wagers in New Jersey, Colorado, Indiana, Iowa and the company’s home province of Ontario. theScore also creates and distributes innovative digital content through its web, social and esports platforms.

Role Description

The Atlassian Administrator will own and support Atlassian products within the company’s Atlassian account while helping the team deliver the best solutions using the latest Agile methodologies. This role will support the overall Atlassian product administration across the org and will also be the go-to person for any Atlassian issues, enhancements, and best practice questions. This role analyzes the needissue, defines the best solution, and facilitates the successful implementation of complex solutions through hands-on work, interfacing with all appropriate resources and creating other materials to support the process.

Typical Work Day at theScore:
JIRA/Atlas/Confluence setup that aligns with Agile best practices

Conduct user-training and help sessions for new and existing custom features and implementations

Manage system access and permissions configurations to ensure compliance and enforce best practices

Support tasks such as maintenance, troubleshooting, performance tuning, evaluating new plug-ins and Jira upgrades

Monitor Atlassian health status, and keep everyone informed of any outages or performance issues

Clean up stale/unused workflows, issue types, projects, dashboards, etc.

Configure, roll out, and maintain multiple Jira projects, workflows, schemes, project and portfolio settings, user groups, roles, and reports

Implement Jira automation rules to support seamless process creation

Create, manage, and support for leveraging Atlassian REST/automation for users to automate manual processes, implement business processes and extract data for reporting and analytics purposes

Create Jira-based reports, dashboards and planning views based on different user requirements, and provide stakeholders with actionable project metrics and status reports

Other duties as required.

Requirements:
2-4 years of previous experience in a fast-paced Agile environment

Advanced knowledge of the software development lifecycle

Experience documenting requirements artifacts, performing impact analysis, and rolling out process changes

Strong communication skills and enthusiasm to help others

Proven analytical and problem-solving abilities

Experience customizing Atlassian products with various schemes, complex workflows, permissions configurations, and notification strategies

Ability to write custom JQL

Bonus Points for: Scrum Master Certification & a passion for sports or betting

What We Offer:
Competitive compensation package.

Comprehensive Benefits package.

Fun, relaxed work environment.

Education and conference reimbursements.

#LI-REMOTE

theScore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.