Schuler Bros Investment Inc Hiring for at Waipahu, HI Full Time

Alexander Gow Fire Equipment Company is the leading fire protection company in the Pacific Northwest. As a family-owned company since 1923, our mission is simple: to provide quality fire protection to our communities by operating with honesty and integrity. Headquartered in Seattle, WA, we now service Fire Extinguishers, Kitchen Fire Suppression Systems, Industrial & Vehicle Suppression Systems, Marine Fire Suppression Systems, SCBAs and other fire equipment, Commercial Kitchen & Exhaust Hood Cleaning, and Engineered Systems throughout Washington, Oregon, Alaska, and Hawaii.

We are looking for an Office Coordinator to join our Oahu team. The ideal candidate is a detail-oriented team player with excellent written and verbal communication skills, and is proactive with their support.

In addition to maintaining the office, this role will support the Branch Manager by assisting with and helping to complete day-to-day operations, communicating with customers to schedule inspections and familiarizing them with our business, and internally communicating with the field technicians on inspection/job needs, updates, and follow-ups.

This is a full-time non-exempt position ing to work Monday through Friday, 7:30 AM – 4:00 PM.

Hourly range: $25-27 per hour depending on experience.

Essential Job Functions:

• Motivate and lead the office team to keep schedule full and resolve ongoing challenges with scheduling resources while balancing manpower.
• First point of contact for assisting customers, whether over the phone or for walk-in services;
• Forecast monthly sales and drive project execution and billing;
• Review quotes and contracts for accuracy. Work with customers and sales team to execute contracts;
• Drive the field team to get required certifications and training such as NICET, ICC, and manufacturer certifications. Maintain all certification records in an organized system and assist technicians in the registration process;
• Support Human Resources and Branch Manager in the recruitment, selection, onboarding, and orientation process for the Oahu branch as needed;
• Assist office team or field team in supporting and communicating with customers regarding jobs, payment, and s;
• Assist in certified payroll submission;
• Communicating with purchasing at the main office to request standard inventory stock orders on a regular basis;
• Maintaining aesthetic of the office, replenishing office, cleaning, and kitchen supplies;
• Set up and register for any tradeshows/job fairs that we are participating in or attending;
• Order and supply uniforms for technicians;
• Attend monthly Safety Meetings as representative of the Oahu branch;
• Act as Fleet Coordinator for the Oahu branch. Maintain all vehicle records, assist technicians in renewing registration, coordinate maintenance and repair appointments, coordinate the new vehicle set-up process including getting decals for new vehicles, shelving, hazmat materials, first aid kit, SDS, etc.;
• Project-based tasks to support Branch Manager as needed.

Qualifications:

• High school diploma;
• Proficient in Microsoft Office and experience with learning new software (experience with ServiceTrade, Paylocity, and/or Building s is a plus);
• Ability to be friendly and helpful to all customers over the phone and in person;
• Dependable, reliable, and on time.

Physical Requirements:

• This position requires sitting for most of the day in front of a computer at our Oahu office location.
• Occasional lifting of 20+ pounds.

Benefits

• Medical, Dental, and Vision insurance;
• 401(k) matching;
• PTO (2 weeks for first year of employment);
• Overtime paid at double regular hourly rate;
• Paid Holidays;
• Year-end bonus at discretion of ownership.

Alexander Gow Fire Equipment Company is an Equal Opportunity Employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.