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Customer Services & Support
Schuetz Canada Incorporated Hiring for customer service agent at Belleville, ON Full Time
or equivalent experience
Work Setting
Rural area
Tasks
Access and process information
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive credit and employment applications
Computer and Technology Knowledge
Database software
Internet
MS Excel
MS Outlook
MS Windows
MS Word
SAP (FI/CO / HR / MM / OT SD)
Security and Safety
Basic security clearance
Bondable
Criminal record check
Transportation/Travel Information
Own transportation
Work Conditions and Physical Capabilities
Attention to detail
Bending, crouching, kneeling
Fast-paced environment
Overtime required
Repetitive tasks
Tight deadlines
Walking
Work under pressure
Screening questions
Are you available for the advertised start date?
Are you currently a student?
Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Do you have the above-indicated required certifications?
What is the highest level of study you have completed?
Health benefits
Dental plan
Health care plan
Vision care benefits
Financial benefits
As per collective agreement
Other benefits
Free parking available
Work Setting
Rural area
Tasks
Access and process information
Address customers’ complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Order office supplies and maintain inventory
Perform general office duties
Receive and log complaints
Receive credit and employment applications
Computer and Technology Knowledge
Database software
Internet
MS Excel
MS Outlook
MS Windows
MS Word
SAP (FI/CO / HR / MM / OT SD)
Security and Safety
Basic security clearance
Bondable
Criminal record check
Transportation/Travel Information
Own transportation
Work Conditions and Physical Capabilities
Attention to detail
Bending, crouching, kneeling
Fast-paced environment
Overtime required
Repetitive tasks
Tight deadlines
Walking
Work under pressure
Screening questions
Are you available for the advertised start date?
Are you currently a student?
Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Do you have the above-indicated required certifications?
What is the highest level of study you have completed?
Health benefits
Dental plan
Health care plan
Vision care benefits
Financial benefits
As per collective agreement
Other benefits
Free parking available