SASid Inc Hiring for Health Claims Customer Service at Janesville, WI Full Time

Health Claims Customer Service Representative

SASid, Inc. is a fast growing high tech, organization. We are a health insurance company with approximately 7000 members. We have a full time position open for a Customer Service Representative in our Health Claims department.

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Job Description:*

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• This position consists of inbound and outbound calls regarding medical policies with policyholders and providers.

• Also includes verifying and explaining health insurance benefits with different types of supplemental health plans and describe exclusions and non-covered treatment.

• Assisting customers with locating in-network providers to obtain the best possible benefit for their insurance policy.

• Miscellaneous clerical duties are required as part of the roles and responsibilities of this position.

• Managing claims s such as aging and pending s

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*Qualifications:

• Strong customer service skills is a must.

• Able to multi-task while taking inbound calls.

• Be able to meet metrics assigned to this position regarding abandonment rates, talk time and speed of answer for inbound calls.

• Knowledge in medical terminology is required.

• Health claims and prior customer service is preferred by not required.

• Strong computer skills with a typing speed of 50+ WPM

• Able to work with little supervision

Knowledge of Google applications is a plus (Gmail, Google Docs, Google Excel)*

Job Type: Full-time

Benefits:

• 401(k) Matching
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid Time Off
• Vision Insurance

COVID-19 considerations:
SASid Inc extends all measures to keep our employees save in all situations such as pandemics. We provide hand sanitizer gloves and masks. We insure social distancing during the COVID 19 crisis.

Experience:

• relevant: 3 years (Preferred)
• Customer Service: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Communication method(s) used:

• Phone
• Email
• Chat

This Job Is:

• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Schedule:

• Monday to Friday
• Day shift
• 8 hour shift

Company’s website:

• www.sasid.com

Company’s Facebook page:

• https://www.facebook.com/SAS.Insurance.Development/

Benefit Conditions:

• Waiting period may apply