About Sanguine:
Sanguine Biosciences is accelerating personalized medicine research by empowering donors with their healthcare data and making it as easy as possible for them to participate in the medical research process. We partner with donors and pharmaceutical companies to accelerate precision medicine R&D by securely and efficiently collecting and providing patient samples and relevant health data. We are helping thousands of researchers at 20 of the top 40 global pharmaceutical and biotechnology companies increase the speed and quality at which they are conducting their research. For the past three years, Sanguine received the prestigious designation as a “Great Places to Work” company. It is an exciting time; our biotech company is growing quickly and needs the best team members to join us.
About the Role:
The role of the Patient Care Specialist is to serve as a primary point of contact for potential and active donors participating in apheresis collections. The Patient Care Specialist is responsible for screening and qualifying donors, collecting all necessary documents, coordinating with apheresis sites to schedule donors for collections, fielding real-time calls and emails, and striving to provide a seamless experience for our donors. This individual will be a part of our Apheresis Operations team and will work cross functionally with multiple departments including Project Management, Patient Operations, and Field Operations teams as well as apheresis site points-of-contact. This role will to the Operations Manager of Site Launches and Study Operations and will be a part of a service-centric and analytics-driven team that believes in empathy, compassion, and centering our focus on the needs of our donors.
Primary Responsibilities:
Screening Responsibilities (45%)
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