Salesify Biz Hiring for Front Office Assistant at Washington, DC Full Time

We are seeking a dynamic and personable Front Office Assistant to join our team. As the first point of contact for our organization, you will play a pivotal role in creating a positive and welcoming experience for our clients, visitors, and team members. Your excellent communication skills, attention to detail, and exceptional organizational abilities will contribute to the smooth functioning of our front office operations.

Key Responsibilities:
Guest Relations:
Greet and welcome clients, visitors, and guests with a friendly and professional demeanor.

Assist guests with inquiries, provide information about the organization, and direct them to the appropriate contacts or departments.

Manage the reception area, ensuring it is clean, organized, and visually appealing.

Phone and Email Correspondence:
Handle incoming phone calls, route calls to the appropriate individuals, and take accurate messages when necessary.

Respond to general inquiries via phone and email promptly and professionally.

Coordinate appointment scheduling and reminders for clients and team members.

Administrative Support:
Perform various administrative tasks, including data entry, filing, photocopying, and faxing.

Maintain and update records, databases, and files as required.

Assist in the preparation and distribution of internal and external communications.

Problem Solving:
Handle and resolve minor guest complaints or issues in a professional and efficient manner.

Escalate complex problems or sensitive issues to the appropriate individuals.

Qualifications and Skills:
High school diploma or equivalent; associate’s degree or relevant certification is a plus.

Exceptional interpersonal and communication skills, both verbal and written.

Proficiency in using office software (e.g., Microsoft Office Suite) and familiarity with office equipment (e.g., photocopiers, phone systems).

Strong organizational skills and attention to detail, with the ability to multitask effectively.

Ability to maintain composure under pressure and handle challenging situations with tact and diplomacy.