Saks Fifth Avenue Hiring for Director, Ecommerce (Category Growth) at New York, New York Full Time

Job Description:

Who We Are:

Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Role Summary:

The Director of Category Growth will be responsible for developing and executing the overall growth and merchandising strategy of a total division of business on Saks.com to achieve topline sales objectives. This role reports directly to the VP of Category Growth, and works closely with cross-functional partners to develop, implement, and execute data-driven channel strategies, marketing activations, and a customer-centric site experience.

Key Qualifications:

• 6+ years of eCommerce, category management, site merchandising, and/or digital marketing experience

• 3+ years demonstrated experience managing a team

• Ability to lead and develop future team leaders

• Exceptional strategic thinking and creative problem solving

• Superior analytical skills and ability to create ad hoc reporting and analysis

• Strong communication skills and attention to detail whilst operating in a fast-paced environment

• Fixated on driving growth with an ability to think outside of existing limitations

• Demonstrated ability to work as part of a cross-functional team

• Customer-obsessed, focused on building a best-in-class digital experience

• Ability to spearhead initiatives and run point on key projects that may fall outside of day-to-day responsibilities

• Must have advanced proficiency with Microsoft Excel and Adobe Analytics, with a capacity to learn new systems swiftly

• Prior experience working in luxury eCommerce a plus

• Must be fully vaccinated against COVID-19 and, if hired, present proof of vaccination prior to beginning employment

Role Description:

• The Director functions as the category expert, and plays a key role in building the business plan and the strategic direction for the category and Saks brand as a whole

• Drive holistic site strategy for a specific division of the business, using data-driven insights to create a seamless customer experience on site. Continuously strive to better understand customer behavior and gain actionable insights to inform marketing and site enhancements

• Manage key drivers behind sales, including: traffic, average order value and conversion, to ensure the team is on track to achieve topline sales plans

• Leverage key investment strategy and product launches to partner with marketing and content on key initiatives

• Build dashboards to monitor the metrics that directly and indirectly drive digital growth. Conduct data analysis and market research to identify opportunities

• Ensure constant monitoring of customer activity, market channel data, and operational data to develop insightful analysis, strategize outsized growth for respective category, and report to relevant business stakeholders

• Lead a team of individuals focusing on execution of business strategies with an emphasis on collaboration and inclusivity

• Collaborating with internal and external teams. Work closely with marketing, buying/planning, operations, creative, product, as well as brand partners, to drive the success of saks.com

• Partner closely with team leaders to develop and enhance the Saks brand, website, and competitive positioning

Your Life and Career at Saks:

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.

• A culture that promotes a healthy, fulfilling work/life balance

• Benefits package for all eligible full-time employees (including medical, vision and dental).

• An amazing employee discount

Thank you for your interest with Saks. We look forward to reviewing your application.

Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.