Saga Hiring for Head of Talent Acquisition Job at Folkestone, England Full Time

***Hybrid working pattern – This full time role will require some occasional work in either our Folkestone or London office***

At Saga we exist to be a driver for positive change in our markets and communities. We want to provide unforgettable, unrivalled experiences for our customers and colleagues; having the right people in the right place at the right time is critical to delivering on these promises – and that’s where you come in!

Joining Saga as our Head of Talent Acquisition, you will head up our exceptional Talent Acquisition team to deliver the recruitment strategy and action plan for the Saga insurance business. You’ll be naturally curious and apply progressive thinking and creativity to design the best solutions to attract talent and provide an excellent candidate experience.

As an expert in your area, you employ information and analysis, experience, knowledge, and judgement to influence at C-level. You’ll also be a strong ambassador for our employer brand the company in person and online as an ‘employer of choice’ and supporting the development of our future talent pipeline.

Now is the perfect time to join us as we move towards a period of growth with an exciting vision and agile approach to better serve our customers and a rare opportunity to shape the future of talent acquisition at Saga.

Main Responsibilities

• Discover the most progressive approaches in the world to talent acquisition and bringing these into Saga to create something exceptional.
• Lead and develop a team of Talent Acquisition Partners to identify and recruit exceptional talent for volume and specialist roles.
• Develop excellent relationships with hiring managers as the subject matter expertise in talent acquisition, bringing data, market intelligence, and insight to the fore.
• Develop and implement a talent acquisition plan that attracts outstanding individuals from diverse communities.
• Improve candidate attraction channels including referral networks, employment agencies, advertising campaigns and partnerships with educational and industry bodies to ensure a readily available pool of talent.
• Collaborate with leaders in the business and colleagues within the people team to understand current and future needs.
• Collaborate with internal teams to identity and drive process improvements, ensuring the appropriate use of systems and tools to deliver consistently high-quality data and insights for different users.
• Support and enhance the capability of recruiting managers across Saga, ensuring that candidates are assessed against our values when making hiring decisions.
• Provide effective management of the reference and DBS checking process delivered by Experian.
• Review and manage the Preferred Supplier List (PSL), engaging the business managers, and continuously exploring options to reduce costs associated with the use of recruitment agencies and contracted employees.
• Maintain appropriate HR information systems including an applicant tracking system and career portal.
• Develop and implement dashboards and performance metrics that builds a shared vision of recruiting excellence.
• Act as project owner for a range of internal projects and initiatives that support the business strategy.

The Ideal Candidate

Experience

• Excellent stakeholder skills.
• Experience of communicating at C-Level.
• Extensive experience in a progressive hands-on recruiting role in a fast-paced environment, from the agency side, in-house or both.
• A track record of delivering in high-volume and specialist recruitment.
• Regulated industry – financial services preferred.

Business skills

• Strategic thinking.
• Programme management.
• Communication.
• Negotiation and Influence.
• People Management.

Knowledge, awareness & understanding

• Substantial knowledge of best practice resourcing.
• Strong analytical skills and ability to use data to create insight and drive decision making.

Values

• Precision Pace – Always owning and making things happen.
• Empathy – Always aware of others.
• Curiosity – Always asking why.
• Collaboration – Always one team, the Saga team!

About The Company

Having spent our first 30 years focused on travel, Saga launched Saga Magazine and developed home and motor insurance and financial services in the 1980s. Private medical and pet insurance followed in the 1990s, along with the launch of our own cruise ship operation. The strength of the Saga brand provides the Group with the ability to develop in-house or partner with suppliers to offer our customers and members highly differentiated, competitively priced products which meet their evolving needs.

Saga exists to help our customers and members lead the life they want to lead. To succeed in this, we know that the most important thing to do is to listen to our customers and members. At the heart of our business model is our drive to know more about our customers’ wants and needs so we are best placed to serve them.

Applying this approach over the past 70 years has enabled us to become the UK’s specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic and is recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

When you join Saga you will see that we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement.

We value diversity not just because it is the right thing to do, but because diverse teams perform better. Creating a culture in which everyone feels welcome and offering equal opportunities in all aspects of employment and advancement is incredibly important to us. Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity.

We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required.

We are a member of the 30% Club and partner with Women Ahead which offers us a fantastic opportunity to take part in a leading, global, cross-company, leadership mentoring scheme to champion female talent.

We are a signatory of the Armed Services Covenant and have received a Silver Award from the Employer Recognition Scheme.

To all recruitment agencies: Saga does not accept agency CVs unless specifically engaged on the role by the HR Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga is not responsible for any fees related to unsolicited CVs.

#L1-Hybrid

Package Description

Our people are everything to us. The way they deliver exceptional experiences every day for our customers, for their colleagues. The way they own what they do. Their ‘Why’s it like that?’ curiosity. How they always think of others and work together to get things done. For us, for you, make do will never do. Good enough? Not even close. Come and do the best work of your life alongside lovely colleagues. Come to Saga.

In return, you can look forward to all the responsibility and involvement of an integral role, providing you with a rewarding and fast-paced career with an excellent benefits package.

The standard benefits when you join Saga include:

• Remote working available where possible
• 25 days annual leave plus bank holidays with the choice to buy a further 5 days annual leave per year
• Free private medical insurance after 1 years’ service
• Workplace Pension
• AXA Be Supported
• A range of reductions and offers from leading retailers, travel groups and entertainment companies