SACARE Hiring for Service Coordinator Broadview SA, Australia at Broadview, South Australia, Australia Full Time

In 2023, make a difference in disability. At sacare We Never Stand Still. We have been innovating and genuinely raising the standard of care for people living with disabilities for 27 years, a commitment we made as a South Australian family-owned business well before the NDIS existed. Across diverse disciplines, we employ over 450 team members in SA, and we continue to grow in a time of change. Our reputation for thinking differently about service delivery and as an employer of choice sets us apart from other service providers.

The Rostering/ Scheduling Coordination Team provide a 7 day/week, 24-hour service, connecting clients with our exceptional network of Disability Support Workers. As a member of the Rostering/Scheduling Coordination Team, you will be at the forefront of communication; building and maintaining relationships with both our clients and the broader sacare workforce.

What You’ll Be Responsible For

• Scheduling and facilitating support services to a compliment of community-based clients.
• Developing and maintaining strong partnerships with the Disability Support Workers providing front-line care services to clients in the community.
• Maintaining confidential and accurate documentation and records in relation to the provision of clients care, preferences and relevant service delivery information.
• Escalating issues in relation to service delivery and client care to relevant clinical and/or management bodies when required.
• Collaboratively problem-solving and presenting effective solutions to advocate for clients to ensure their needs are suitably met.
• Daily administrative, data-entry and supportive functions upon direction from the Line Manager

To Be Considered For The Role

• Previous experience in a comparable scheduling position
• Evidenced experience in a scheduling environment, including the ability to complete required allocations accurately and in a timely manner.
• Demonstrated experience working within the Disability sector (or Community Services sector), including knowledge of NDIS and DHS standards
• Understanding of current Disability-related legislation, policy and standard operating processes.
• Ability to work collaboratively and influence a range of internal and external stakeholders at varying levels of seniority.
• Demonstrated ability to work autonomously whilst using initiative and problem-solving abilities.
• Excellent interpersonal and communication skills with the ability to work with individuals from all socio-economic and cultural backgrounds.
• Current unrestricted Driver’s License
• DHS Working with Children’s & NDIS Workers Check (mandatory).
• COVID19 Vaccination including Booster

This role will be predominately based at SACARE Head Office, located in Broadview. Some travel to meet with clients within the community may be required, so a current drivers license and reliable vehicle are highly advantageous.

Please be sure to include a covering letter addressing the key criteria outlined for this position and a current resume.

Here’s the fun stuff!

We offer the fun stuff to all our team members at SACARE, including:

• Our organisation’s success is based on an excellent workplace culture
• A dog friendly office for well-behaved dogs
• On-site gym and daily PT sessions with our in-house wellbeing coach
• Free flu vaccinations
• Flexible working arrangements
• Professional Development

Join this innovative organisation that challenges the status quo and drives innovation across the disability industry by applying now!

To register your interest in this position, please submit an updated resume and a short cover letter. This will be describing why you are interested in working as a People and Culture Business Partner and what you feel you can bring to the SACARE team. Please also ensure your LinkedIn profile is updated

SACARE is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people, and adults we support.

All applicants and employees must provide mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.