Rudolph Bros & Co Hiring for Customer Support Rep at Remote Full Time

About us

Rudolph Bros. & Co. (an ISO 9001:2015 registered company) is one of the country’s premier distributors of adhesives, sealants, coatings, and mold releases! Serving the Automotive, Aerospace, Heavy Truck, Bus, Rail, and Electronics markets, we’ve been customer focused and application driven since 1966.

We are looking for a Customer Support Representative to join our growing team! The successful candidate is detail oriented, curious and passionate about helping others. If you like customer interaction, creating solutions, and feeling empowered, then keep reading.

General Responsibilities:

• Interact with customers daily.
• Respond to and send emails.
• Make and receive phone calls.
• Follow up on inquiries.
• Listen to customer needs and offer solutions.
• Provide product info and tech support as needed.
• Update and maintain customer records.

Job Type: Full-time

Pay: $18.00 – $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Remote

Work Location: Remote