Rotork Controls Inc Hiring for RSS Service Sales Manager at Remote Full Time

Position Summary

The Service Sales Manager role is responsible for identifying new business opportunities on brownfield/existing installation bases within the assigned subsidiary. This role will function as Rotork’s lifecycle and plant uptime specialist to work with area sales managers to generate Input growth, increase sales results and technician utilization within the assigned subsidiary.

Responsibilities

• To liaise directly with the regional End Market Sales teams
• Research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products and services – or new ways of reaching existing markets.
• Seek out the appropriate contacts within an organization, generate leads and cold call prospective customers using Rotork project tracking and contacts database.
• Foster and develop relationships with customers/clients via meetings and site visits.
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
• Discuss promotional strategy and activities with the relevant stakeholders.
• Understand market intelligence – New Service Sales tools required to leverage installed base, Competitor pricing and products, Channel Partners & Shutdown Assistance, Market size and share
• Grow the Rotork Site Service business using the leverage of existing suites within the specified Rotork Subsidiary
• Following up issued RSS quotations, prepare quotations when required & managing CE operating system of RSS
• Rotork project tracking and contacts database is to be used for all sales calls, project listing and must be updated and maintained on a daily basis.
• Liaise with other departments on matters such as customers Engineering Standards, Quality Control, Payments, etc
• Carrying out any associated duties not specifically mentioned in this description that may at some time be requested by the BDM.

Core Competencies & Experience

• Whilst not essential, a Degree or recognized qualification in Engineering, maintenance or equivalent industry experience would be highly regarded
• Good understanding of the businesses’ products & services
• Experience – shown evidence in value selling or has proactively promoted Rotork products & services.
• Think strategically – seeing the bigger picture and setting aims and objectives
• Work strategically – carrying out necessary planning in order to implement operational changes
• Relationship building – The ability to build effective interpersonal relationships through good listening skills, development of trust and rapport, acceptances of differences, and willingness / ability to work with peers, supervisors, and subordinates. Proven ability to work with key clients and potential clients.
• Leverage skills – Exhibit confidence in self and others, inspires respect and trust, motivates others to perform well, and reacts well under pressure.
• Results Driven – Maximizes effort to remove obstacles to achieve business results and establishes goals for yourself in your job function. Focuses efforts on both processes and results and conveys a strong sense of urgency and drive issues to closure.
• Communication – The ability to convey ideas and information (verbally and in writing) simply and convincingly. Speaks and writes clearly and concisely as it pertains to the job. Facilitates open discussion and utilizes communication methods appropriate to the situation.
• Planning & Organizing – The ability to plan, prioritize, set objectives, and action plans to achieve results in a timely and cost-effective manner. Plans and organizes work, coordinates with others, and establishes appropriate priorities. Demonstrates the ability to determine the appropriate sequence of activities for completing work. Prepares realistic estimates of the time needed for completing work.
• Customer Service – Accurately anticipate and identify customer requirements and track performance against these requirements. Follow up with customers to ensure problems and /or issues are resolved. Contribute to the development of customer service processes and procedures.
• Self-Development & motivation- Demonstrates an awareness of one’s own capabilities and seeks opportunities to acquire new knowledge, skills and job responsibilities. Seeks opportunities to apply new skills to the job and accepts feedback on performance readily and in a positive manner.
• Presenting and Communicating – ability to convey ideas and information (verbally and in writing) simply and convincingly.
• Writing and ing – writes convincingly and clearly. Writes in a well-structured and logical way.
• Delivering – focuses on customer needs and satisfaction. Monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals.
• Relating and Networking – easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective network of contacts.
• Strong Microsoft literacy skills – PowerPoint, Excel, Word, Outlook
• Current driver’s license required
• Flexibility to travel (minimum One week per calendar month)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Yearly bonus

Willingness to travel:

• 50% (Preferred)

Work Location: Remote