Roman Financial Group Hiring for Telephone Representative at Remote Full Time

We are looking for an experienced Telephone Representative to join our team. The successful candidate will be responsible for handling incoming calls from customers, providing them with information about our products and services, and resolving any customer inquiries or complaints. The ideal candidate will have excellent communication skills, a professional phone manner, and the ability to remain calm and composed in stressful situations.

Responsibilities:

• Provide customer service support over the phone.
• Handle customer inquiries and complaints in a professional manner.
• Provide accurate information to customers regarding products and services.
• Maintain customer records in an organized manner.
• Follow up with customers to ensure satisfaction with product or service.
• Maintain up-to-date knowledge of company products and services.

Job Type: Full-time

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Work from home

Experience level:

• No experience needed

Shift:

• 12 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work setting:

• Remote

Work Location: Remote