Rokt Hiring for Engineering Manager, Site Reliability Engineering at New York County, NY, United States Full Time

Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale.

Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt’s solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2022 secondary transaction, Rokt’s valuation increased to $2.4 Billion. We are expanding rapidly and globally operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney.

With 50% annual growth and a vibrant company culture, Rokt has been listed in Great Places to Work’ in the US and Australia.

Our award-winning culture is guided by our eight core values : smart with humility, own the outcomes, force for good, conquer new frontiers, enjoy the ride, raise the bar, communicate with impact, and disagree then commit.

These values help us attract, engage, and develop the right talent around the globe and ensure we foster an environment that helps us all do our best work.

Keen to join a fast-growing company and a vibrant culture? Learn more at (url removed).

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers.

Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology.

We are expanding rapidly in our major R&D centers in NYC and Sydney. We are passionate about using intelligent systems to improve the transaction moment for retailers everywhere.

Come join us and build the future!

About the role

Rokt is seeking an experienced Site Reliability Engineering Manager. As an SRE Manager at Rokt, you will be leading an autonomous high-performing team.

The ideal candidate for the Site Reliability Engineering Manager role is someone who demonstrates a strong combination of technical expertise, leadership skills, and a deep understanding of both software engineering and systems engineering.

We are looking for an individual who can lead our team in maintaining high system reliability, scaling systems efficiently, and ensuring that our infrastructure supports the rapid growth and evolving needs of our business.

Requirements

Responsibilities

Develop and implement a comprehensive SRE strategy that aligns with the company’s growth and technology roadmap.

Lead and expand the SRE team, ensuring effective onboarding and continuous skill development.

Drive initiatives to improve system reliability, monitoring, incident response, and automation.

Collaborate with other engineering teams to design and implement scalable, reliable infrastructure solutions.

SRE go-to person for USA-Engineering.

Requirements

Bachelor’s degree or equivalent practical experience.

5+ years of experience in commercial software development experience designing, building and operating distributed systems and 2+ years of experience in managing engineering teams

Have a passion for reliability and scaling of distributed systems.

Polyglot engineer with commercial experience in one of the following : Java, C#, Python, JavaScript or Go. You have written a lot of performant easy-to-maintain code using best practices.

You can smell bad code and provide constructive feedback during code review.

Proven experience in Site Reliability Engineering or a similar role in a large-scale, high-traffic environment (eCommerce / Ads / consumer-facing tech).

Strong background in both software and systems engineering.

Demonstrated leadership skills with experience in managing and growing SRE OR infrastructure teams.

Expertise in automation, system scalability, and performance optimization.

Benefits

Safety is our highest priority. We actively invest in the growth of our people and the strengthening of our communities. Our NYC office is 100% vaccinated to keep our employees and community safe and healthy.

We require all Rokt’stars and anyone else who will be onsite at the Rokt NYC office clients, contractors, vendors, and suppliers to show proof of vaccination and their booster shot.

Work with the greatest talent in town. Our recruitment process is tough but diligent. We’re constantly aiming to implement our value of raise the bar and set high standards for our Rokt’stars.

This is essential in our high-performing, high-grow culture where we strive to bring in the brightest and best talent. Our teams thrive by challenging the status quo and we encourage all of our teams to unleash their desire to achieve something bigger.

Join a community. At Rokt we’re a community of curious explorers. We’re not afraid of venturing into uncharted territories.

We work together as one single, aligned team. We value diversity and transparency which is why we support a number of internal employee resource groups including an EDI steering committee, Rainbow Rokts that empowers our LGBTQIA+ Rokt’stars, Womxn who Rokt that promotes gender equality in tech, and more.

Accelerate your career. We want you to unleash your full potential. This is why we have an annual Level Up’ allowance of $5,000 that gives Rokt’stars the ability to take courses, attend events, go to training, and more to help our great employees become even better leaders.

Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees.

We even incentivize individuals to utilize their PTO with High 5 days, an additional 5 days of PTO when you’ve used 75% of your allotted annual paid leave.

We also offer a paid Rokt’star Sabbatical for employees who have been with us for 3 years or more.

Stay happy and healthy. In order to unleash our potential, we want to ensure you’re able to keep your wellbeing a priority.

This means you can enjoy a well-balanced, catered lunch 5x a week in the office along with healthy snacks. We also want you to feel at home when coming into work which is why we’re a dog-friendly office so you can bring your furry friend to work with you.

As part of your wellbeing benefits, we offer a wellness stipend so you can enjoy the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family!

Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded.

See the world! We want our Rokt’stars to enjoy the ride. As we aim to bring meaning and fun to our everyday work, we host global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022, and Whistler in 2023).

As we strive to build a community of curious explorers, we also offer generous relocation packages for those interested in moving to another Rokt office.

We have bustling offices in great cities including : New York, Sydney, London, Singapore, and Tokyo.

We believe we’re better together. We love spending time together and are in the office most days (most teams are in the office 3-4 days per week).

We also get that you need to balance your life and your commitments so you have flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

We believe in equality. Rokt is an Equal Opportunity Employer and we know our collective strength comes from how different we all are.

We encourage you to apply for one of our open roles irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer / family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary Range : $200,000 – $300,000

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