Rocky Mountain Cancer Centers Hiring for Telephone Operator/Customer Service at Lone Tree, CO Full Time

Rocky Mountain Cancer Centers, Colorado’s largest and most comprehensive provider of cancer care has an exciting opportunity for an experienced telephone operator in Lonetree at our Skyridge campus clinic. This is an entry level position that offers the opportunity to get your foot in the door with an outstanding organization.

We realize that it sounds cliché but it is true – taking care of cancer patients is a calling. It’s much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment.

No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient’s hand, or a scheduler on the phone finding an appointment that fits into a patient’s schedule, we are deeply connected to our patients and do what we can to help.

If this sounds like you, we’d love to have you join our team.

Responsibilities

-Courteously and efficiently answers all incoming calls and connects callers with the correct extension.

-Takes and relays messages in an accurate and timely manner.

-Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.

-Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and ing telephone and equipment malfunctions to the appropriate party.

-Provides a pleasant and helpful phone contact for callers.

-Responsible for opening and closing the switchboard.

– Performs clerical duties as assigned to maintain workflow in the department.

Qualifications

High school diploma or equivalent required. Minimum two years office experience, preferably in a medical setting.

Salary Range: $17.00-$18.50

Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance.

All qualified candidates are required to pass a background check and non-federal drug test (which excludes marijuana) post offer of employment and prior to hire.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Candidates will be required to show proof of being vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

Job Type: Full-time

Pay: $17.00 – $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Work Location: In person