Rockwell Automation Hiring for Revenue Operations Specialist – Fiix Software at Toronto, ON Full Time

About Fiix

Fiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers drive better business outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they need for maintenance success. Creating positive social impact is baked into our company DNA, and as one of Canada’s previous awardees Best Workplaces previous awardees, we’re transforming an industry and doing it the right way.

Fiix was acquired by Rockwell Automation in December 2020. Our relationship with Rockwell gives us access to more resources, connections and expertise in the industrial automation space while maintaining our individuality and creative freedom as a high-growth SaaS company. This acquisition allows Fiix to offer the best of both worlds to our employees.

About the team

Our Fiixers are the key to our success. Our team is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work.

As a Fiixer, you will work in a caring and collaborative culture, alongside people who are passionate and purpose-driven. You’ll have the support and resources you need to grow, achieve your professional goals and develop your career for the future.

In our fast-paced, high-growth environment, you’ll have the opportunity to work on challenging projects, develop your expertise and pursue leadership, within and outside of your role. Plus, there are tons of opportunities to make an impact! Take paid time off to volunteer in your community, join an employee resource group, or mentor other Fiixers. Best of all, you’ll have the flexibility to work remotely or come and experience our awesome office. No matter where you’re working from, we’re committed to ensuring that the Fiixer experience is best in class!

Reporting to the Senior Manager, Revenue Operations, the Revenue Operations Specialist (RevOps Specialist) will be responsible for supporting the work of the Revenue & Commercials teams through the use of the Revenue Operations technology stack.

What you will do:
Owning the internal RevOps business request system

Build operational enhancements & enable business on those changes

Support project management of key RevOps initiatives

Provide data analysis and reporting for RevOps team

Revenue Team Support and Execution

Own execution of business requests submitted by Revenue organization, leveraging Salesforce Sales Cloud, CPQ, as well as connected systems including Marketo, Outreach and Gainsight

Support Revenue team through data analysis and updates of Salesforce data, including leveraging mass updates tools including Workbench and DataLoader

Work with operations, revenue and finance teams on ongoing business level reporting

Operational Enhancements & Enablement

Work cross functionally with the operations team to support ongoing process changes, and systems builds

Develop enablement material to facilitate adoption of new tools, technologies and process changes

Ensure integrity of database health by focusing on data completeness, enrichment and hygiene

Revenue Operations Project Management

Support the Salesforce Administrator with project management of longer-term improvement projects affecting Revenue & Commercial teams

Adopt agile methodology to have standardized release process, introducing change to the business on a bi-weekly cadence

What we are looking for:
University degree in business, engineering, computer science or a related field

1-2 years experience in sales or revenue operations, or CRM administrative roles

New Salesforce Admin, CPQ experience a bonus

High level of proficiency with Excel and data analysis

Experience analyzing business and technical requirements

Exceptional project management skills

Self-starter requiring minimal supervision

High aptitude for learning and desire for continuous improvement

Will be required to quickly ramp up their knowledge of Fiix’s systems, processes and data

We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.