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Customer Services & Support

Robert M Sides Inc Hiring for Customer Service Representative at Horseheads, NY Full Time

Full Job Description

Robert M. Sides Family Music Center, a NAMM Top 100 Music Store, is accepting applications for a part-time customer service associate in our Horseheads, NY location in the Arnot Mall. This position provides guidance and information regarding our products and services to customers in-person, as well as via phone, email, and webchat to make sure they have a great experience with our company. A background in playing or having played an instrument is helpful but not required.
Since 1937, three-generations of the Sides Family have strived to be the area’s leading provider of musical instruments, lessons, and repairs by being different from other companies. Different in how we treat our clients, different in how we work with each other, and different in the results we achieve. These differences are best captured in our 33 “Fundamentals” that are the foundation for our unique culture. When you join Robert M. Sides, you join a team of professionals and music enthusiasts dedicated to serving our customers and each other. The Sides Music team brings music making to life, connects people and communities through music, and expands the opportunities in music education for all ages.
We want people who:
  • believe education & service build lasting relationships
  • desire to make a difference everyday
  • truly believe the customer always comes first
We offer:
  • a great group of people to work with
  • all the training you’ll need to be successful with us
  • an established customer base who shop local and appreciate your help
  • 15 – 20 hours per week with schedule flexibility.
Starting at $15.00 per hour

Job Overview

  • ID: 367192
  • Date Posted:
  • Location:
  • Job Title: Robert M Sides Inc Hiring for Customer Service Representative at Horseheads, NY