Robert Half Hiring for Customer Service Representative at Mississauga, ON Full Time

**This position is 100% in office. Customer Service Representatives who love building solid customer relationships will be interested in Robert Half ‘s new position. If you’re looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This could be the permanent Customer Service Representative position you’re looking for, if you can work in Mississauga, Ontario! This position is for candidates who work well in a dynamic, fast paced environment.

Responsibilities

• Field and send out send written business correspondence
• Organize and route incoming telephone calls
• Contribute accurate, friendly customer service in a timely fashion
• Be a part of business development by by actively cross-selling and referring customers
• Excellent communication and organizational skills
• Strong proficiency in Excel and other Microsoft Program skills
• Proven experience going the extra mile to solve complex customer inquiries via extensive research
• Ability to interact effectively with internal and external partners and clients/customers
• Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• Strong customer service and office administrative skills
• Critical thinking, problem solving, ability to work independently
• Positive attitude and an engaging businesslike approach
• 2+ years of past relevant experience
• Customer invoices experience
• Purchase Orders experience preferred
• Comprehensive knowledge of customer service
• Resolve Customer Issues experience preferred
• Adeptness in data entry
• Customer Quotes experience highly desired
• Excellent computer skills

We are looking for a service ‘champion’ who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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