Robert Half Hiring for Customer Service Representative at Concord, ON Full Time

Customer Service Representatives will be interested in Robert Half’s new position if they love building solid customer relationships and want to work in the growing Manufacturing industry. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. If you’re looking for a short-term contract / contract / temporary to permanent position in Concord, Ontario, this Customer Service Representative opportunity could be for you! If you thrive in a dynamic, rapidly-changing call center, this job could be for you.

Key responsibilities

• Contribute accurate, friendly customer service in a timely fashion
• Manage the fielding and sending of important written business correspondence
• Manage incoming telephone calls
• You will likely support business development and client referral goals by actively cross-selling and referring customers
• Strong technical skills including proficiency with Microsoft Office
• Excellent written, verbal and social communication skills
• No stranger to performing extensive research to resolve complex customer inquiries
• Strong computer skills including customer database systems
• Office Administration experience desired
• Foundational knowledge in Process Paperwork
• Proficiency in Answering Inquiries
• Expertise in customer service
• Strong problem-solving skills
• Excellent customer service and office administrative skills
• achievement oriented, positive attitude and an approach to work rooted in professionalism
• Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
• 1+ years of past relevant experience
• Comfort and confidence when interacting with internal and external partners and clients/customers

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service ‘champion’, we want to hear from you. Submit your resume today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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