River Rock Property Hiring for Maintenance Dispatch at Fargo, ND Full Time

River Rock Property is a property management company providing high quality customer service to local residents and property owners. We offer rental homes, twinhomes and apartments in Fargo/Moorhead and surrounding areas.

We are looking for a full-time experienced Maintenance Dispatch to join our team.

Roles & Responsibilities:

• Review all the work orders received by tenants.
• Ensure all necessary information is obtained to assess the problem and dispatch accordingly.
• Follow up with tenants if needed to ensure all required information is sent to the technician or vendor to perform the job.
• Responsible for scheduling work orders which have been submitted by tenants.
• Dispatching the scheduled work request to the Maintenance Technicians, and outside vendors.
• Responsible for following up with the Maintenance Technicians, and vendors to ensure that scheduled task have been completed on the scheduled date & time.
• Review all work orders to ensure all time has been recorded, adequate description of work completed, and all parts and/or receipts attached.
• Review and approve all work orders for billing.
• Responsible for making follow-up calls with tenants after work has been completed to ensure customer satisfaction.
• Establish good communication with Maintenance Director to handle the relationship with technicians or vendors.
• Work with Maintenance Director to ensure all technicians and vendors follow the established procedures for corrective and preventive maintenance.

Knowledge, Skill and Competency Requirements:

• Excellent customer service and communication skills;
• Strong teamwork skills and ability to work as part of a team;
• Superior time management, organization and attention to details.
• General maintenance experience required.
• Knowledge of Property Management software is a plus.

River Rock Property is a family-owned property management company. If you are looking for a fast-growing company and an exciting team to be a part of, this is the job for you!

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person