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Right at Home Hiring for Administration Officer – Rockhampton Job at Rockhampton Full Time

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Description

The Administration Assistant role will ensure the efficient and smooth day-to-day operation of our office. You will be responsible to:

  • Answer and direct phone calls
  • Organise and schedule appointments
  • Plan meetings and take detailed minutes
  • Write and distribute email, correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
  • Order office supplies
  • Maintain contact lists
  • Book travel arrangements
  • Provide general support to visitors

Dealing with a range of disabled, seniors and frail elderly customers and their families on a daily basis, this role will handle anything from information requests, feedback, general care enquiries to complaints.

  • Serves as a liaison between referral sources, families, carers and staff members.
  • Schedules services using Visual Care,
  • recovers information on clients and carers for input into the system.
  • Seeks to match clients with carers.

Qualifications

  • Relevant tertiary office management qualification
  • Knowledge of the private pay aged care industry/issues or Community In-Home Care – Desirable but not essential
  • Previous experience in Aged Care or related discipline – Desirable
  • Previous experience in an office capacity

Preferred Skills

Establishes and maintains effective communication and harmonious working relationships.

  • Well organised and methodical • Systems orientated.
  • Willingness to learn
  • Updates knowledge and skills by pursuing continuing professional development.
  • Time management and organisational skills
  • Ability to develop/implement and evaluate organisational and client focused documentation and systems.
  • Analytical and report writing skills
  • Ability to create and promote a positive and supportive culture where all staff are valued.
  • Problem solving, negotiation and conflict resolution skills
  • Computer literacy – Enterprise management software

Job Overview

  • ID: 285532
  • Date Posted:
  • Location: ,
  • Job Title: Right at Home Hiring for Administration Officer – Rockhampton Job at Rockhampton
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