Riding for the Disabled Hiring for Volunteer Manager at Coventry Full Time

About the Role

Volunteering is a vital element of RDA as a Charity and the work we do could not be delivered without the support of our Volunteers. With 478 RDA Groups nationally who between them have circa 17,000 volunteers you can see how important our volunteers are to the great work that is delivered by RDA. Our volunteers volunteer across many areas of RDA activities, many of whom have done so for a number of years and many of whom have different backgrounds, abilities, and experiences.

Role Purpose

The successful candidate will lead the support to Groups to develop and build our community of volunteers at RDA and will play a critical role in overseeing and coordinating the recruitment, on-boarding, training, retention and engagement of our volunteers. They are responsible for creating and maintaining a positive and enriching volunteer experience that aligns with our mission and values.

Specific Responsibilities

• Support the development of RDA’s short, medium and long term strategic aims and objectives in relation to volunteering
• Deliver key targets set out in RDA’s volunteer strategy
• Review and update existing volunteer policies and procedures to ensure compliance and that we are operating to best practice

Volunteer Recruitment

• Engage with key stakeholders to understand the volunteering requirements and needs within the different areas of RDA
• Develop and implement strategies to attract a diverse pool of volunteers that meet the needs of RDA
• Collaborate with key stakeholders to create compelling volunteer recruitment materials including job descriptions and advertisements
• Utilise various recruitment platforms, social media and community networks to promote volunteer opportunities

Design and implement an onboarding and training program for new volunteers, ensuring they understand the structure of the RDA and their roles, responsibilities and the organisation’s mission and values
Ensure all mandatory training is identified, undertaken and logged.

Provide on-going training and development opportunities for volunteers to enhance their skills and knowledge and ensure commitment and engagement with RDA.

Act as the main point of contact for volunteers, addressing their questions, concerns and providing guidance throughout their volunteering experience.

Regularly check in with volunteers to assess their satisfaction and gather feedback on their experiences.

Develop and implement recognition programs to acknowledge the contributions of volunteers and demonstrate appreciation of their efforts.

Implement strategies to retain volunteers, fostering a sense of belonging and commitment to the RDA

Maintain accurate records of volunteer information and activities performed.

Generate s on volunteer engagement, impact and effectiveness to inform decision making.

Essential Criteria

• Proven experience of volunteer management, preferably within the Charity sector
• Understanding of volunteer engagement best practice and trends
• Strong interpersonal and communication skills
• Experience of strong stakeholder and relationship management
• Proficient in Microsoft Office
• Ability to work collaboratively and build positive relationships with volunteers and stakeholders

Desirable Criteria

• Some knowledge of equestrian world
• Some knowledge of disability

The successful candidate will lead the support to Groups to develop and build our community of volunteers at RDA and will play a critical role in overseeing and coordinating the recruitment, on-boarding, training, retention and engagement of our volunteers. They are responsible for creating and maintaining a positive and enriching volunteer experience that aligns with our mission and values.

Contract: Full Time, Permenant
Location: Based at: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
Salary: £33,000 per annum

Closing date 03-12-2023

REF-209 642