Rewind Hiring for Software Developer (Remote within Canada) at Ottawa, ON Full Time

As a proud Equal Opportunity Employer, we consider all applicants for employment and certainly invite those who identify as members of underrepresented communities to apply and join our team!

About Rewind

Rewind is a service that protects the data that is driving your business, from a simple side hustle to a successful venture. Our focus is on backing up data that lives in the cloud – in apps like Shopify, BigCommerce, and QuickBooks Online. We invite you to read our startup story to learn where we came from and where we’re going. For a more technical view, check out our Behind the App feature on the BigCommerce Developers Blog.

We care about honesty, we believe in learning from our mistakes, and we support each other as we grow.

ABOUT THE JOB

The development team at Rewind is made up of four small teams of 4 to 5 people; these people work together, collaboratively, to build new features and functions for our amazing customers.

In broad terms, each member of the team is responsible for the following:

Collaborating with other members of the development team to derive the best possible design to meet requirements

Implementing, testing, documenting, and maintaining back-end systems for multiple high-traffic services

Providing constructive feedback in the form of code and design reviews

Looking for ways to improve our development and deployment processes

Ensuring security and performance of our products

As a part of Development team at Rewind, you will be required to participate in an on-call rotation

Day to day, you will work alongside other members of the team to bring new features to our growing list of services. Rewind is a large system made up of several components that all interwork in harmony. Some ideas we have in the backlog that have not made their way into our services include user management, action auditing, anomaly detection, dynamic reporting, exporting, trend analysis, real-time data translation, copy…

Developing reliable, securable, scalable, supportable code is a must. You will help put out some fires, especially the ones you accidentally created (we value accountability), including incident response and remediation, but your main focus will be the reliability and robustness in all the things you help build. Less-flammable apps; fewer smouldering embers; automated fire suppression.

You need an observant eye for details, whether it’s with code, spelling, or something else entirely. Prove it to us – address your “Why do you want to work with us” question to Ms. Rails.

This job isn’t about moving heaven and earth. Yes, we want to be proud of running top-flight, healthy products, but we also want to be kind, considerate, fair, flexible, and calm. Especially in crisis.

Here are some real examples of the work we’ve done lately that might help you to get a better idea of what this job entails:

Adoption of Shopify’s new versioned API – this one keeps us in business!

Support for Shopify’s new bulk APIs; this cut our operating costs (fewer servers) and increased the speed of our backups.

Rewind Copy for QuickBooks; #1 feature request for QuickBooks customers, move your data from here to there and make it easy.

Rewind API (version 1); services that want to power data resiliency in their apps with Rewind can now do so.

Hooking Hubspot into various areas of our product to capture customer events for sales/marketing.

Addressing multiple code and database scaling challenges in the processing of daily backups for our American BigCommerce customers.

Adding support for new entry level pricing plans that required creating limitations in product functionality.

Implementing a new first time user experience features to https://app.rewind.io.

Upgrading all applicable components from Rails 5 to Rails 6.

Enhancements to our administrative interface (the one that support, sales, and marketing rely on) to bundle customers, change billing plans, and cancel subscriptions.

Aggregating Webhooks with DynamoDB and SQS Delay Queues

ABOUT YOU

You are a perfect match for this role if you’re someone who possesses:

Great troubleshooting and analytical skills, you’re an exceptional communicator, you ideally have prior experience building or maintaining Javascript and/or Ruby on Rails-based applications, and you have a curious mind for how things work and what makes them tick.

You should enjoy making complicated situations simple and painless. You should be a stellar communicator, even when you have to communicate less-than-stellar news. You should have highly tuned senses of compassion and empathy and a drive to constantly help others.

You must be proficient in REST and GraphQL APIs, JavaScript, HTML, CSS, SQL, Linux, and major browser development tools. You should be well-versed in AWS, source control management (preferably Git), Docker, and one of either Ruby or Javascript.

You might have a CS degree. You might not. That’s not what we’re looking for. We care about what you can do and how you do it, not about how you got here. A strong track record of conscientious, thoughtful work speaks volumes.

We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

About our Hiring Process

You can expect us to be curious about who you are, what experiences you have gained to date and what you are looking for in your next opportunity. We know that you are selecting us as an employer just as much as we are inviting you to join our team. We will provide a series of opportunities for us to connect and for you to meet various members of our team. Please ask us questions and let us know how we can support you throughout our hiring process.

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your background is close to what we’re looking for, please consider applying, even if you aren’t able to check every box above. We don’t hire people to fill boxes – each new hire is an opportunity for us to augment our collective perspective and to make us a stronger team… and that is where you come in!

We are dedicated to providing an inclusive and supportive workplace where all of our teammates can bring their full and authentic selves to work… everyday. As a proud equal opportunity employer, we consider all applicants for employment and certainly invite those who identify as members of underrepresented communities to apply and join our team! And hey – we may not have a role available today that would be exciting to you, but we are growing fast and would love to have you join our talent community.