Reveleer Hiring for Customer Service Representative – Healthcare – $ at New Albany, OH Full Time

Customer Service Representatives
Position onsite
Located in New Albany, OH

Reveleer is a healthcare data and analytics company that uses Artificial Intelligence to give health plans across all business lines greater control over their Quality Improvement, Risk Adjustment, and Member Management programs. With one transformative solution, the Reveleer platform enables plans to independently execute and manage every aspect of enrollment, provider outreach and data retrieval, coding, abstraction, ing, and submissions. Leveraging proprietary technology, robust data sets, and subject matter expertise, Reveleer provides complete record retrieval and review services so health plans can confidently plan and execute risk, quality, and member management programs to deliver more value and improved outcomes.

We are seeking a seasonal Provider Services Representatives. This project is for IVA, Prospective and Risk. You will coordinate and collect medical records from provider offices, medical groups and other medical facilities and/or entities.

Our Provider Services Representatives work Monday – Friday, 8:00 a.m. – 4:30 p.m EST.

The rate of pay for his position is $20/hr.

PSR Role Description

• Responsible for making outbound calls to Provider offices and answering inbound calls
• Investigate, conduct research, and analyze Customer data for outreach
• Works day-to-day operations to ensure goals are met in a constantly changing and fast paced environment
• Provide problem resolution through effective communications (via phone and email)
• Works on projects of limited scope and complexity; generally follows set procedures. Works under supervision and receives instructions.

Competencies, Knowledge, and Skills:

• Ability to manage & prioritize multiple tasks
• Excellent written and verbal communications skills
• Ability to develop, prioritize and accomplish goals
• Proficient in Microsoft Office – (Word, Excel, and PowerPoint)
• Detail oriented
• Effective listening and critical thinking skills
• Effective problem-solving skills with attention to detail

Reveleer is an equal opportunity employer. We do not discriminate on the basis or race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.