Rethink Mental Illness Hiring for HR Administrator at Home Based Full Time

Passion, Understanding and Expertise are just some of the words that describe our values. If you resonate with these and are passionate about a career with an organisation that improves the lives of individuals severely affected by mental illness, then this role could be the one for you.

We have an opportunity for a HR Administrator to join our friendly People and OD team to provide a first-class customer focused HR administrative service. This is a really exciting time to join us as we celebrate our 50th anniversary.

You will be responsible for the onboarding administration of our new starters including offer paperwork, references, right to work checks and DBS’. Acting as the main contact for a candidate once an offer of employment has been made, you’ll ensure they experience a seamless onboarding process to create a great first impression of our charity. You will ensure hiring managers are kept well informed on the status of their new starter, problem solving to overcome barriers or delays to onboarding where needed.

As a team, we consistently strive to enhance our processes to ensure they continue to meet customer and organisational needs. Key to this role will be for you to spot and suggest improvements to our onboarding and administrative processes. In addition, you will be responsible other HR administrative tasks including updating and publishing our structure charts, providing external reference requests, co-ordinating our team meetings, producing ID badges and answering queries that come into our recruitment inbox.

You will have outstanding customer service skills with the confidence to make decisions that best meet the needs of your customer. You’ll be a strong communicator who can adapt your approach to the recipient and be able to understand and apply policies, processes, and employment law. With your administrative experience, you will have excellent attention to detail and be able to manage a range of different prioritises. Ideally, we’d like you to have experience working within a recruitment, onboarding or HR environment.

Your role will be a homebased position; however, we’d like you to come to our Tipton office once a month to join the team for our monthly HR meeting. You will work full time, 35 hours per week on a permanent contract with a salary of £18,747.20 to £21,036.35 per annum (£21,393.30 to £23,682.46 with London weighting). You can read more about the rewards you will receive on the full advert on our website.

The HR Administration & Resourcing Manager looking after this role is Katie Wright. If you have any questions about the position, please feel free to drop her an email at or give her a call on 0121 522 7111

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning (LGBTQ ), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.

This role may also be known as HR Assistant, Onboarding Administrator, Onboarding Co-Ordinator, Recruitment Administrator

Job Types: Full-time, Permanent