RemX – Accounting & Finance Staffing Hiring for Healthcare Scheduler at Los Angeles, CA Full Time

As the largest healthcare provider in California, We are seeking an Appointment Scheduler to become a part of our team in the West LA area. We are currently seeking candidates with previous Healthcare scheduling experience only

Full COVID Vaccination And Booster Required

Pay: $22/hr

Schedule: Mon – Fri, 8:00AM – 4:30PM – No weekends

Duration: 5 – 6+ months w/ likely extension

Appointment Scheduler Responsibilities

• Schedule, reschedule and/or verify appointments
• Together with your team, complete up to 1800 orders
• Operates in a high volume, highly structured call center environment by responding to incoming calls
• Determines the type of appointment requested or needed, reviews scheduling mix of various physicians/providers, and them makes appointment utilizing appropriate guidelines
• Composes messages for physician/providers, Registered Nurses or other medical staff based on member requests
• Performs clerical duties which may include assigning new members a primary care physician, processing self-referral requests, calling patients and booking appointment for specialty appointments, calling members to cancel and reschedule appointments
• Answer incoming calls
• Perform data retrieval of computerized data
• Serve as resource persons to co-workers and assist in problem solving
• Initiate telephone calls to physicians or other medical office staff when indicated to assist members
• Assume other activities and responsibilities from time to time as directed

Appointment Clerk Requirements:

• Previous scheduling experience in a healthcare environment is required
• Bilingual is a plus and highly preferred
• Health connect or EPIC experience is highly preferred
• Computer proficiency is highly preferred
• Effective telephone communication skills and excellent interpersonal skills
• Must be able to effectively communicate, verbally and in writing, in English
• Email me at [email protected] if interested*