RemX – Accounting & Finance Staffing Hiring for Customer Care Rep – $- $ – Remote after training – Direct Hire at United States Full Time

• Remote after training call center position**

Type of Hire: Direct Hire

Quantity: 12

Start Date: Monday, June 17

Compensation Package:

• Pay rate $15/hour – $16/hour after 90 days
• Pay rate $15.50/hour $16.50/hour after 90 days (bilingual Spanish)
• Weekly bonus based on performance – They earn bonuses by converting the inbound calls into service appointments for a Tech to come out to look HVAC, Plumbing, or electrical.
• Most earn $100-$150 on average each week.
• Top Performers earn $250 or more on average each week!
• $50/month internet allowance
• Great benefits!

Training Details & Location:

• 9am-5pm, Monday through Friday (1 hour lunch)
• 4 weeks onsite ( Can be extended to 5 weeks if needed)
• RemX Camelback office (2850 East Camelback office, suite 290, Phx, AZ 85016)

Post Training Schedules:

1st or 2nd shifts. (Anytime between 5am and 9pm )

Candidates must be able to work 4 weekdays and 1 weekend day

Post- Training Location:

• Work from Home REMOTE but need to live in PHOENIX and surroundings

Job Description:

• Handle inbound calls from nationwide home services customers and resolve all issues within a single contact.
• Communicate empathetically with our customers addressing their needs.
• Follow up with customers to resolve their concerns.
• Meet booking conversion, quality, and productivity requirements for inbound calls.
• Work accurately with close attention to detail.

Requirements:

• 35 WPM
• HSD or GED
• 2-3 years CSR experience does not have to be call center – can be retail, fast food, hospitality.
• Upbeat, friendly, outgoing
• Resourceful
• Exceptional phone and communication skills, good with people
• Computer and multi-tasking skills
• Must have high quality internet bandwidth with the capability to plug into your modem.

Benefits

• Company pays most of employee medical insurance.
• Company pays for life insurance and long-term disability.
• Dental and Vision are the typical cost.
• 401k is available.

Company Description

The professional staffing division of EmployBridge, America’s Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

The professional staffing division of EmployBridge, America’s Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.