Regent Park Community Health Centre Hiring for Data Processing Assistant / Reception at Toronto, ON Full Time

We are a dynamic community-based health centre promoting social justice and health equity in the Regent Park neighbourhood and east downtown area of Toronto. We operate out of several locations and provide a wide variety of services including: primary health care, chiropody, physiotherapy, health promotion, social work, community health, immigrant and refugee services, housing assistance, harm reduction and homeless programs, Pathways to Education for high school students, infant and child development programs, parenting education and family advocacy.

Job Summary

The Data Processing Assistant / Reception (Assistant) is part of the admin team within the Child, Youth and Family team, and provides support for Pathways to Education programs. The Assistant is in a client-facing role to greet program participants, support registration, recruitment, and distribution of wraparound incentives to clients.

The Assistant is required to work with electronic databases (namely PASS 2.0), excel, and other digital cloud templates to regularly update, retrieve, and perform data entry for all Pathways to Education program clients. Working closely with other staff and under the guidance of Administrative Coordinator of Child, Youth and Families, the incumbent will actively support all clerical and administrative tasks. The Assistant supports the distribution of program incentives throughout the week, inclusive of evenings and weekends and provides back-up administrative duties, including reception coverage and site support for Pathways’ after school programming.

Contract to April 30, 2022.

Salary

$19.80 to $23.84 per hour

Hours

28 hours per week

Responsibilities Include

Support a range of administrative duties for Pathways to Education, and on occasion other youth-focused programming Youth Enrichment Academy (YEA!), and Jobs for Youth (Jobs4U)

Client engagement activities including, and not limited to, interfacing with clients, responding to client inquiries via phone, email or in-person visits, and other external events

Support recruitment and registration process; assist clients with completing registration forms, attend and provide support to information sessions

Perform data entry, routine updates, and data verification on the database; scan and upload files to the Pathways Academic Student System 2.0 (PASS) and other digital cloud storage systems, template and custom forms

Support the Administrative Coordinator CYF to perform all back office functions in relation to financial incentives reconciliation, ordering, tallying, and physical distribution to clients

Attend and take minutes of meetings as required

Perform inventory management, excel and paper-based computations, and tracking of disbursements on a routine basis for youth-based outreach programs

Provide back-up reception as needed throughout the work week

Serve as admin/reception back-up for after school programming

Qualifications and Skills Required

Postsecondary degree or diploma

1 year of administrative work experience preferably in non-profit social services settings, including client/customer engagement

Experience working with youth (ages 11-25 years old) is an asset, including clients with multiple barriers in a front/client-facing role

Proficiency and experience with proprietary system PASS 2.0 is considered an asset

Proficiency with Microsoft Excel, Google Suite, and other cloud-based software

Knowledge of Regent Park and surrounding area

Understanding of anti-oppression, anti-racism, and trauma-informed work within the community health centre sector

Ability to work collaboratively within and across teams

Understanding of Anti-oppression principles

Ability to work effectively with people of various cultural, age and economic backgrounds

Knowledge of the Regent Park area and issues affecting the community

Some evening and weekend hours are required

Other languages an asset (i.e. Vietnamese, Mandarin, Cantonese, Tamil)

Must be fully vaccinated for the protection of clients and staff

Contract to April 30, 2022.