Red Tree Lodge is Looking for Front Desk Agent Full Time

The Red Tree Lodge offers rewarding employment in a fun and sociable work environment and we’re now seeking a reliable, hardworking individual to join our Front Desk Team.

Main Duties

• Register arriving guests and assign rooms
• Customer service and answering inquiries regarding hotel services
• Completing reservations both over the phone, via email, and in person
• Switchboard use
• General duties in the hotel setting including support for the housekeeping department
• Helping out with other office duties as required.

The successful candidate will begin in early November.

Our Front Desk shifts are 7am-3pm or 3pm-11pm.

Qualifications & Skills

• Customer service attitude a must
• Sales skills essential
• Strong communication skills needed (written and oral)
• Completion of secondary school or equivalent
• Computer knowledge required (MS Office Word, Excel)
• Experience using a Hotel Reservation System (RoomMaster) would be preferred
• Previous experience in an office setting
• A detail oriented and efficient worker able to perform in a fast-paced environment
• Well organized and able to multitask

Background

The Red Tree Lodge is 43 bedroom hotel based in central Fernie. The property offers 3 star standard accommodation plus a wide range of facilities more often associated with a hostel such as a guest kitchen, free laundry, games room, lounge, pool, hot tub and sauna. The hotel is popular with mountain sports enthusiasts, families and business travelers.

Job Types: Full-time, Permanent

Salary: From $20.99 per hour

Benefits:

• Casual dress
• Flexible schedule
• On-site parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• Fernie, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Have you already arranged for accommodation in or near Fernie for the summer?

Work Location: In person

Expected start date: 2023-04-23