Randstad Perm Professionals Hiring for Head of Student Systems & Records at Birmingham Full Time

Overview

• Location: Birmingham central (hybrid 1-2 days per week)
• Role: Head of Student Systems & Records
• Contract Rate: £400-£475 per day
• Contract Length: 6-9 months

The Directorate of Student and Academic Services leads on the development and provision of outstanding student facing services. The Directorate is responsible for ensuring that students have an excellent experience and provides services across the student and academic life-cycle.

Responsibilities

• Responsible for student records on multiple systems, the function of creating, deploying and maintaining s created to support business requirements and the annual training plan to ensure systems are used correctly and staff are equipped to perform well in their roles.
• Provide direction for the development of online and in-person training for users of the technology to support the student life-cycle and use of student systems and record keeping (on SITS).
• Oversee deployment of s required across the University with data derived from the student records system, includes testing user development and feedback and regular review of in use s.
• Ensure a strategy is implemented for systems training, to include the design and delivery a student systems training programme that aligns with the academic calendar, staffs training needs analysis, external data returns and requirements and improving the end user experience.
• Ensuring student records are maintained to a high standard, reviewing data quality and accuracy, working closely with faculties and other professional services groups to maintain to a high standard data held in student systems.
• Lead the implementation of the development and enhancement plan for student record systems. Ensure projects are delivered to a high quality, on time and to budget.
• Maintain an awareness of strategic priorities and make recommendations for improvements to systems in response to changing requirements and future updates.
• Advise on and oversee the integration of systems and exports/imports of data.
• Oversee a schedule of upgrades and testing, ensuring that systems remain up to date.
• Ensure overall system integrity and performance, including but not limited to batched processes, system configuration, and coding and design standards.
• Oversee the ongoing creation and maintenance of systems documentation.
• Work with IT Services to support development of relevant systems and improve their integration with other systems.
• Demonstrate a commitment to understanding the full range of issues impacting on data returns in the HE sector, identifying good practice and making recommendations as appropriate.
• Oversee key data enhancement activities, maintaining awareness of changes in data specification requirements as a result of evolving internal and external stakeholder needs and provide advice to colleagues regarding these changes.
• Lead and manage a team, taking responsibility for recruitment, training and development and performance management.

Criteria

• Educated to first degree level or able to demonstrate a combination of professional qualifications, skills and experience at an equivalent level.
• Extensive experience in the use and development of a corporate student record system, in particular SITS:Vision.
• Experience of web technologies, particularly in regard to the provision and delivery of information.
• Experience of contributing to and implementing a vision that delivers creative system solutions in response to strategy.
• Considerable previous experience in a relevant role.
• Experience of managing and motivating a team of skilled staff.
• Excellent interpersonal skills with the ability to lead, negotiate, persuade and influence.
• Experience of managing projects and successfully delivering projects to schedule, quality and
• budget.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.