Randstad Hiring for Customer Service Representative – Dorval – Dorval at Dorval, QC Full Time

Our client in Dorval is currently looking for a Customer Service Representative.

The function of the Customer Service Representative is to provide direct support to the Service Center Managers and Sales Representatives in the ongoing development of existing and prospective of the company. This person would help customers to ensure that the Service Center is able to meet its growth targets.

Advantages
Monday-Friday 8AM-4:30PM (Flexible)
Ability to work from home and in the office (Hybrid)
Full training provided in the office
Full benefits (Medical, Dental, Vision etc…)
Salary $40,000-50,000$ (Based on experience)
2 weeks vacation
5 sick days, 2 floater days
DPSP after 1 year

Bonus opportunity based on performance

Opportunity for advancement

Work for a leader in the industry

Responsibilities

• Must maintain 100% commitment to safety policies and procedures.

• Partners with Account Managers to provide sales quotes

• Processes incoming inquiries in to company sales system

• Quotes customers using working knowledge of product

• Successfully achieves budgeted Service Center sales goals

• Assists A/R personnel in creating and establishing new accounts and follows up on collections

• Coordinates with Account Managers and Service Center management to keep account activities updated

• Monitors delivery date commitments and expedites where appropriate

• Monitors customer specific inventory for sales order fulfillment

• Makes outbound calls to potential and existing customers for new and sales growth opportunities

• Builds and maintains strong internal and external relationships

• Provides technical/service support to account management, service center management and internal and external customers

Qualifications

• Possess excellent customer service skills

• Ability to interact with customers and team-members in a professional manner

• Ability to work independently and prioritize responsibilities

• Must have excellent communication skills, both oral and written

• Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure

• Must be able to perform calculations using whole numbers, fractions and decimals.

• Basic computer skills including MS Word, Excel, internet and email

• Must be able to successfully utilize the company software

• 2-4 years of experience in customer service

• College degree preferred, will consider equivalents

If interested in this opportunity or know someone who would be a good fit. Please send your CV to [email protected] or [email protected] or [email protected] or give us a call at 514-695-3315

Summary

There are lots of great jobs, incredible companies, and great bosses.
At Randstad, we are here to help you find the right combination for you.

If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at [email protected] / [email protected] / [email protected]

Add us on LinkedIn:

• https://www.linkedin.com/in/sean-lynch-370492126/
• https://www.linkedin.com/in/brandon-freger-ba340392/
• https://www.linkedin.com/in/melissa-cumetti-2ab401169

For a complete list of all available jobs by division, visit www.randstad.ca

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.