Rampro Facility Service Hiring for Office Assistant at Zion, IL, us Full Time

Job Description

About us :

RamPro is a commercial facility cleaning company that provides comprehensive cleaning services for restaurants, industrial facilities, skyscrapers and more in Chicago, Wisconsin, and Indiana areas.

Job Description :

Our growing company is looking for a customer-focused Office Assistant who will service customers while working closely with internal departments.

This role is located at our brand-new facility in Zion.

• Responsible for handling inbound calls from customers.
• Follow up with existing customers to schedule their next service, share & upsell services while updating our Service Mgmt system.
• Confirm jobs with Technicians and customers 24hrs before the service is due.
• Responsible for making Technicians schedule and assigning service appointments to each team. Reschedule as needed.
• Create new customer accounts and estimates in our system.
• Follow up on estimates and declined estimates with customers.
• Miscellaneous office duties.
• This person will be cross trained to cover vacations when needed.

Requirements

Requirements :

• High School diploma or GED.
• 3+ years of Office administrative experience.
• Excellent customer service skills.
• Ability to work in a fast-paced environment, prioritize tasks and time mgmt skills.
• Organized and detail oriented.
• Proficient with Microsoft office or other software.
• Hours : M-F 9am-6pm

Benefits

Benefits :

Paid vacation and sick time (eligible to accrual after 6 months)

RamPro is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Requirements

Requirements : High School diploma or GED. 3+ years of Office administrative experience. Excellent customer service skills.

Ability to work in a fast-paced environment, prioritize tasks and time mgmt. skills. Organized and detail oriented. Proficient with Microsoft office or other software. Hours : M-F 9am-6pm