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Customer Services & Support
Raisin Hiring for Customer Service Agent – Utah at Salt Lake City, UT Full Time
Full Job Description
Your Responsibilities
Join us as an Agent and work with our Customer Service leaders and our team to support the launch of Raisin’s platform in the United States.
Our international team of highly skilled professionals wants to welcome you to an exciting and rewarding work environment. The talented members of this team will be expected to grow into taking on new challenges as the U.S. business grows and more opportunities become available. The core responsibilities include:
- Learn about our platform, business model, and systems.
- Answering consumer questions across voice and digital channels.
- Supporting our platform’s banking functions.
- Working across teams to creatively solve problems and complete projects.
Your Profile
- Interest in Financial Services / FinTech.
- A genuine interest in solving problems and helping others.
- Compatibility with a remote work environment.
- Preferred candidates will understand deposit products, payments, and/or banking.
If you are articulate, analytical, self-motivated, dedicated, and innovative and a team player who believes in core values of transparency, honesty, and care for your fellow team members, join us now!
Join our mission, join our team – and grow with us!
At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, who are at the heart of our success.
As part of our US team, you will benefit from:
- Flexible working hours and 28 vacation days.
- Personal training budget of $2,000 and 4 full training days per year.
- Access to Udemy and Babbel for continuous learning.
- Company 401k contribution of 5%.
- Healthcare coverage contribution, including medical, dental and vision.
- Commuter benefits and flexible working from home policy.
- Regular team events and yearly Summer and Winter Party.
- At the moment, our opening is only available for residents of Utah.