Questrade Financial Group Hiring for Benefits Administrator at Toronto, ON Full Time

Questrade Financial Group (QFG) of Companies is committed to helping Canadians become much more financially successful and secure. We are everything a traditional financial institution is not. Our vision is to revolutionize financial services for the benefit of Canadians by providing the most innovative and cost efficient financial services online.

That’s why we empower our employees to continuously grow their professional careers with QFG. We believe in having a diverse, inclusive place to work and our flexible working arrangements brings that to life so you can unleash your creativity. Our values are a part of our DNA, and we care deeply about our people helping us fulfill our mission and become an important part of our community. We are always looking for like-minded professionals to join our team. Come grow with us.

We’re looking for our next Benefits Administrator. Could It Be You?

The Benefits Administrator will provide day-to-day administrative support to the Total Rewards team, including processing benefits transactions and providing professional and quality customer service to employees of Questrade.

What’s it like working as a Benefits Administrator at Questrade?

As a member of the Total Rewards team, the Benefits Administrator will play an active role in both the team and within the broader organization. From overseeing benefits enrollment, termination and change processes to leading benefit information sessions, the benefits administrator will ensure a positive employee experience at all touch points.

Need more details? Keep reading…

In this role, you will be a point of contact for processing all benefits transactions for new hires, transfers, employee changes and terminations. You will support monthly reconciliation process. You will liaise with broker / insurance carriers to ensure employee inquiries are resolved in a timely manner. You will be the first point of contact for employee inquiries regarding the benefits program, coverage and policies. You will provide accurate, professional & quality customer service to Questrade Financial Group. You will be responsible for Benefits Google Site, keeping information up-to-date and identifying additional information to include. You will oversee new hire benefits enrollment information session. You will create, implement and conduct regular monthly benefits information sessions for all employees.

You will actively contribute to a high performing and engaged Total Rewards team in a respectful team environment. And you will execute other duties and accountabilities as assigned and needed.

So are YOU our next Benefits Administrator? You are if you…

✔ Hold a post-secondary diploma or degree in a related field.

✔ Have 2+ years of experience as a benefits administrator, or in a similar role.

✔ Have 2-3 years’ customer service experience, understand the importance of the employee experience.

✔ Have excellent verbal and written communication skills.

✔ Have strong interpersonal skills and comfortable interacting with employees in a professional manner.

✔ Are a critical thinker with high attention to detail and accuracy.

✔ Are a great team player who can also work independently.

✔ Have solid sense of initiative and urgency.

✔ Are dedicated and organized, with demonstrated accountability and reliability in the quality and timeliness of work.

✔ Have proven ability to multitask.

✔ Have effective prioritization and follow up with the ability to meet deadlines under pressure.

✔ Maintain a high level of confidentiality.

✔ Have good analytical, mathematical and problem-solving skills.

✔ Have experience with Excel & Google Sheets.

✔ Have experience with Google Suite & MS Office products.

Brownie points If you…

✔ Have Insurance industry experience.

✔ Have experience with Ceridian Dayforce.

Sounds like you? Click below to apply!

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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. We value the unique skills and experiences each individual brings, and believe that when our teams feel supported and motivated, their creativity becomes a source of innovation. We are also committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and also one which reflects the diversity of the communities we serve and operate in to help us revolutionize financial services for the benefit of all of our customers. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.