Overview
Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems.
The primary responsibility of the Software Maintenance Renewal Manager III is to maximize customer retention and revenue. This is inclusive of managing current renewals and creating growth via upsell, cross sell and upgrade opportunities. In order to be successful, this role will require excellence in the coaching of a team of Subscription and SaaS sales representatives. Additionally, strong cross-functional relationships will be essential. This position will be based out of our Dublin, Ohio office.
Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.
Responsibilities
-Lead, train, coach, develop and mentor a high performance team of renewal sales representatives.
-Develop effective and efficient routes to market directly with end-users and channel partners
-Prioritise and allocate resources to meet the needs of the business
-Work with field and inside counterparts to maximise delivery of outstanding customer solutions
-Achieve and exceed Sales Quotas
-Forecast with accuracy
Qualifications
Requirements
-3+ years of successful inside sales experience
-Proven inside sales management track record with the ability to communicate well and engage directly with customers and their senior management members
-Comfortable operating in a matrixed management environment
-Strong process management with the ability to enforce strict policies
-Ability to prioritise projects and deliverables and drive accurate and timely decisions.
-Passion for building strong customer relationships, excellent communication and follow-up skills
-Experience working in a fast-paced, rapidly changing environment
-Must be able to work from our local office in Dublin, OH
Preferences
-Experience in Perpetual, Term and SaaS renewals
-Practical application of Cross and upselling activities
-Bachelor degree or equivalent industry experience
Company Description
At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.
We’re not the company that makes big promises. We’re the company that fulfills them.
We’re Quest: Where Next Meets Now.
Why work with us!
-Life at Quest means collaborating with dedicated professionals with a passion for technology.
-When we see something that could be improved, we get to work inventing the solution.
-Our people demonstrate our winning culture through positive and meaningful relationship.
-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
-Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Come join us. For more information, visit us on the web at http://www.quest.com/careers.
Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com. You can job scams to the FTC (Fraud.ftc.gov) or your state attorney general.
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Job Type: Full-time
Pay: Up to $125,000.00 per year
Benefits:
Compensation package:
Experience level:
Schedule:
Application Question(s):
Work Location: In person
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