Queensland University of Technology Hiring for Debt Management Officer Job at Brisbane Full Time

The Debt Management Officer is responsible

for the coordination and management of debtor

invoicing, cash funds receipt and account

reconciliations, ensuring client service and

financial advice to staff across the University

on debt management matters.

This position reports to the Team Lead,

Accounts Receivable for supervision, workload

management and for Performance Planning

and Review (PPR).

Key responsibilities include:

• Track all assigned debtor accounts to

identify outstanding debt, plan and

implement the recovery of the outstanding

payments.

• Provision of high quality client services and

advice to University staff on outstanding

debt account / invoicing issues.

• Respond to new customer and email

requests in required timeframes.

• Locate and negotiate with debtors as to

their payment status and payment plans or

payoff deadlines.

• Manage and respond to enquiries from

creditors and cost centres relating to

outstanding debt and payment of invoices,

and monitor invoices for discrepancies and

receipt exceptions, with receipts matching,

credit notes, bank fund receipts and

clearing accounts.

• Investigate, undertake and reconcile

complex monthly reconciliations

• Assistance and involvement in QUTPay

and related Accounts Receivable system

developments and upgrades

• Other duties as assigned by the Team

Lead, Accounts Receivable and/or the

Manager, Finance Services relating to all

aspects of Accounts Receivable.

• Compliance with health and safety policies,

procedures, hazard reporting and safe work

practices.

the University consistent with the relevant

classification descriptors detailed in the

Enterprise Agreement. Staff undertaking

any new duties will receive training;

• participate in job rotation or multiskilling in

consultation with their supervisor;

• work across campuses

Type of appointment

This appointment will be offered on an

ongoing, full-time basis.

Location

Kelvin Grove campus.

Selection Criteria

1. Completion of a degree in a related

discipline with relevant work experience in

financial administration or an equivalent

combination of relevant experience,

education and/or training.

2. Demonstrated high level of business

acumen in a complex business financial

environment with experience in accounts

receivable, managing and coordinating

debt collection, receipting and banking

processes.

3. High level leadership, interpersonal and

verbal communication skills with the ability

to establish rapport quickly and manage

collaborative working relationships and

engagement across a diverse client group.

4. Well-developed analytical and problem

solving skills with demonstrated ability to

gather and integrate information from a

number of sources to enable accurate and

strategic decision making.

5. Demonstrated digital literacy skills

including demonstrated ability to

successfully use spreadsheets and

accounting systems including Oracle

financials or similar.

6. Demonstrated ability to provide accurate

advice on financial and other data in a

clear and concise manner to a variety of

stakeholders.

7. Demonstrated ability to contribute to a

culture that is committed to the continuous

improvement and innovation of processes

and services.

Remuneration and Benefits

The classification for this position is Higher

Education Worker Level 5 (HEW5) which has

an annual remuneration range of $83,609 to

$94,271 pa. Which is inclusive of an annual

salary range of $70,650 to $79,660 pa, 17%

superannuation, and leave loading.

Beyond personal and professional fulfilment, a

career at QUT brings a broad range of tangible

benefits. With competitive remuneration

including superannuation, the University offers

real and generous benefits.

QUT is a high quality and flexible organisation

that is proud of its excellent employment

conditions which include but are not limited to:

• Reduced working year scheme
• Parental leave provisions
• Study support encompassing leave and

Further benefits can be found at the Life at

QUT page.

Information for applicants

The position is open to applicants who have

ongoing full-time work rights in Australia. In

support of our strategic priority of Indigenous

Australian success, Aboriginal Australians and

Torres Strait Islander people are encouraged

to apply.

Applicants who reach the final stage of the

selection process will be expected to undergo

a check of their criminal history. Those matters

which do not have an impact on the inherent

requirements of the position will not be taken

into consideration. Applicants will be provided

with an opportunity to discuss the outcome of

the check before a decision on appointment is

made.

For further information about the position,

please contact Tracey Hodgkin, Manager,

Finance Services, on (07) 3138 1693; or for

further information about working at QUT

contact Human Resources on (07) 3138

5000.

Candidates who are interested in the position

are encouraged to apply even though they

may feel they are not strong on individual

selection criteria.

In assessing merit, the panel will take into

consideration “performance or achievement

relative to opportunity”. We recognise that

many staff today have a range of personal

circumstances, and career histories that

challenge traditional ideas of a staff

member. This may mean, for example,

prioritising the quality of achievement rather

than the quantity, as considerations of part-
time employment, career interruptions and

significant periods of leave are taken into

account when assessing performance or

achievement.

How to Apply

For further information and to apply, please

visit www.qut.edu.au/careers for reference

number 22796.

When applying for this position we encourage

you to upload your response to the selection

criteria.

Applications close 28 August 2022