Publicis Sapient Hiring for Talent Onboarding and Operations Coordinator Job at London, England Full Time

About Publicis Sapient

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

As an On-boarding & Operations Coordinator within Talent Acquisition team, you will specifically act as a bridge between Recruitment & the wider people teams, ensuring a smooth transition for (permanent) new hires. You will be supporting the Onboarding & Operations Lead and your key responsibilities will include contract creation & follow up, background check initiation, visa & relocation coordination and facilitation of all pre-start onboarding initiatives and the admin associated with it. This role is pivotal to the new hire candidate experience. You will be the one of the main point of contacts for the new hires between the contract and 1st day at the company stage.

As an integral part of the People Team, you will have highly engaged interactions with the wider hiring team, your peers, as well as stakeholders within the business and wider business (globally), directly contributing to the overall success of the team.

In this role you will work very closely with the Talent Acquisition Onboarding & Operations Lead who will provide direction on the overall candidate experience & recruiting performance strategy. This role will involve delivering this strategy by working collaboratively across the business, in accordance with agile methods & principles.

Your Impact:

• Co-own & co-manage the contract to first day cycle for every new hire ensuring positive experience for all parties involved as well as ensuring efficient and accurate migration of information to the Staffing/ HR, IT, Stakeholders and L&D Teams accordingly
• Create and review contract documents adhering to proper data and tagging guidelines on SmartRecruiters portal and liaising with Legal, People and Global Operations where required
• Liaise with TA/HR and Staffing teams to retrieve 1st week onboarding contacts information
• Initiate and guide candidate through background check initiatives and any onboarding related tasks with support from relevant points of contact
• Initiate and oversee the visa process, working closely with the Global Resources / Mobility teams as well as liaising with Talent acquisition counterparts, to ensure governance to process
• Work with Vendors to assure relocation package is initiated in accordance to approved budget. Book relocation flights and accommodation.
• Co-own and facilitate pre-onboarding initiatives such as Introduction Meetings; hold People Teams connects – all to aid the smooth onboarding of a New Hire
• Monitor and continuously work on improving the new hire experience within the recruitment capacity alongside your talent acquisition & people team counterparts, ensuring relevant information is shared and regular new hire touchpoints are being adhered to. Help in organising regular trainings for the Recruitment teams.
• Act as a dependable point of contact for recruiters, Pre-Start Hires and wider people teams/ Global Ops in relation to all new hire updates/ status of offer, escalating any blockers to the TA Manager.
• Assist in improvement related project work when and where required
• Update weekly/ bi-weekly / monthly reports

Your Skills & Experience

• Excellent communication with a proactive approach to learning
• Build trusting relationships with internal peers and stakeholders of all levels
• Exceptional attention to detail
• Highly organized & methodological with problem-solving skills
• Ability to evaluate priority and multitask accordingly
• Ability to react swiftly & calmly to solve practical problems
• Ability to adapt and be versatile, as well as look to initiate positive and efficient process improvements
• Show initiative and be able to work independently
• Fundamental awareness in Office tooling
• Focus on delivering the best candidate’s (internal customer) experience

Experience Guidelines:

• Professional work experience in coordination/operations within a high paced environment
• Proven record of being able to prioritize and multitask accordingly
• Experience writing business correspondence, creating reports & presentations
• Experience solving practical problems and dealing with a variety of circumstances
• Proven experience working with recruitment teams and/or within an operational capacity will be an advantage

Set Yourself Apart With:

• Strong or Intermediate proficiency in Excel
• Previous Experience in Recruitment environment or HR department
• Familiarity with agile ways of working

Additional Information

What’s in it for you?

• We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension
• We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle
• Our beautiful Turnmill office is open and operating under strict Covid 19 Rules . You can meet over a complimentary barista-made coffee and our teams have been busy replicating face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more
• We are proud to actively invest in your learning through various learning platforms
• Diversity and inclusion aren’t just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts