Publicis Sapient Hiring for Talent Acquisition Operations Specialist Job at London, England Full Time

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Job Description

The PMO is a key part of Publicis Sapient’s Talent Acquisition team responsible for supporting the operational performance of the delivery teams. The Talent Acquisition Operations Specialist role will collaborate closely with the Talent Acquisition, Capacity Planning, and Legal teams, amongst others, to help ensure we provide an excellent service, with candidate and client experience at the center.

As the Talent Acquisition Operations Specialist, you will manage systems / platforms, including process improvements, both at the systems level and rolling out & training the Talent Acquisition teams. You’ll be the day-to-day point person and problem solver for all Talent Acquisition systems and platforms, including but not limited to our applicant tracking system – SmartRecruiters.

You’ll be passionate about data, people process and systems, with an excellent eye for detail and communication style to back up the collaborative approach to work we have. If you’re a team player, hardworking, a fast learner, and detail focused, this can be an exciting opportunity to make a huge impact on our Talent Acquisition function, whilst growing your career at the same time.

Qualifications

• Evaluate business processes, anticipate requirements, uncover areas for continuous improvement and drive solutions to support the Talent Acquisition teams and their technical ecosystem
• Collaborate cross functionally to develop strategies and test scenarios for all requirements
• Understand change management best practices and the training needs that support the roll out of new processes and tools/systems to effectively change or create new behaviors
• Create online, user-guided training and documentation for all processes and update as processes evolve
• Provide support to all users through office hours, ad hoc questions, managing all licenses/vendor access
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realizes they are required.
• Ensure quality control, focusing on continuous improvement, performing audits as needed, and testing systems
• Implement prioritized backlog items in appropriate system/tool, managing UAT and pilots
• It will be advantageous if you love data and have knowledge of data base systems and the logic that supports these
• Knowledge of different project management methodologies is ideal, specifically agile

Additional Information

• The learning opportunities here are endless plus of course the opportunity to be part of a game-changing organization that encourages outside-the-box thinking and empowerment to know that the world is your oyster when it comes to your career!

Benefits of Working Here

• We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension
• We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle
• We are proud to actively invest in your learning through various learning platforms
• Free and delicious coffee served by our very own in-house baristas
• Diversity and inclusion aren’t just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts