Public Consulting Group Hiring for Field Associate – Education at Austin, TX Full Time

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts. PCG’s Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit http://www.publicconsultinggroup.com/education/.

Career Information

Our commitment to our clients flows from our commitment to our staff. We focus our business endeavors on the public sector because we value the missions and constituents that government agencies serve. Core to our business is the fundamental tenet that a diverse workforce instills a deeper appreciation of our clients’ challenges. At PCG, diversity is valued and inclusion is an expectation. We want our teams to reflect the communities we serve and are committed to hiring, retaining, and promoting a diverse staff. This ensures a variety of viewpoints are included in our project work, enhancing not only the culture in our offices around the world, but also improving the level of service we provide to our clients

Responsibilities:
Education Practice Area

The Field Associate will contribute to our curriculum development and implementation projects. Our work offers motivated individuals a unique opportunity to provide educators and students with equitable access to high-quality curriculum that represents the voices and choices of local stakeholders in order to improve student outcomes

The Field Associate will support project teams with stakeholder engagement, the collection of qualitative and quantitative data, analysis and writing up results, research logistics, and project management

PCG’s Education Consulting Service Line work with states, districts, and schools to address a wide spectrum of needs such as curriculum development, instructional resources audits, design and facilitation of professional development and professional learning communities, school improvement, and program reviews and evaluations

Collect, manage, analyze, present, and act upon data

Coordinate data collection efforts, including acquisition of student data, survey data, documents, and other data relevant to our projects

Contribute to on-site and/or virtual client data collection, including focus groups and interviews, protocol development, note taking, and management of qualitative data

Support training of data collection teams to ensure high quality and reliable data

Organize and carry out all aspects of survey production and processing, including building in survey software, developing outreach campaigns for distribution, monitoring responses, and analysis

Conduct analysis of quantitative data (e.g., survey responses and student outcomes) using advanced features of Excel to expedite data analysis, including complex formulas, linking worksheets, lookups, pivot tables, macros, and charts

Conduct analysis of qualitative data using qualitative analysis software (e.g., Dedoose)

Conduct literature reviews

Generate spreadsheets and data visuals, tables, and graphs to effectively and attractively present data for clients

Assist with written reports and other materials for clients that are accessible and written to promote use and action

Contribute to client and project management, specifically as related to stakeholder engagement

Interface with clients and contribute to requirements gathering

Support management of internal project teams and ensure that established project management processes and structures are appropriately implemented

Contribute to management of project plan and coordination of discrete timelines, due dates, assignments, and workflow

Participate in and contribute to organization of planning meetings, status meetings, and other meetings as needed, including creation of agendas, facilitation, and documentation of notes and next steps

Provide technical support by phone, email, Microsoft Teams, Zoom, and Google Meet, as needed

Establish and maintain project collaboration sites (e.g., using SharePoint and Google Drive)

Contribute to development of project status reports for management and for clients

Contribute to the organization

Participate in proposals and business development efforts, including contributing to proposals, conferences, marketing campaigns, presentations, and sales meetings

Develop a thorough understanding of our products and services

Capture and share knowledge accrued and lessons learned throughout the lifecycle of projects

Suggest areas for improvement in internal processes, operations, and client services, along with possible solutions

Comply with and help to enforce standard policies and procedures

Participate in special assignments as needed

Qualifications:
Education/Experience:
Bachelor’s Degree, Master’s Degree (i.e., Education, Social Science, or Public Policy)

3+ years of relevant work experience in an Educational setting (Schools, Districts, or Higher Education) and/or Research-oriented organization

Experience with qualitative, quantitative, and mixed-methods research methodologies

Demonstrated expertise in MS Office products, particularly PowerPoint, Excel and Word

Able to work with a diverse range of people

Required Skills:
Outstanding verbal and written communication skills

Demonstrated ability to support and manage multiple projects in a cross-functional capacity

Objective decision-making ability based on strategic objectives, priority, business performance analysis, and resource availability

Self-starter, assertive, enthusiastic and has the political savvy to get things done, yet maintain a likeable presence

Ability to deal with adversity and differing opinions

Ability to move projects forward within specific timeline and budget with a high attention to detail

Ability to interact with various levels of management, across sectors, and with clients

Ability to follow, critically evaluate, and improve upon current processes

Ability to recognize issues and identify solutions

Curiosity about processes and people, highly collaborative, and calm under pressure

Availability during regular work week and overtime

Travel to client sites

#LI-remote

EEO Statement:
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.