PT Package Dispatch Supervisor Job at Pierre, SD US Full Time

Overview

The role of the part time dispatch supervisor is to assist the package dispatch supervisor (PDS). This assistance is comprised of dispatch analysis work and performing daily routine tasks that support the dispatch and preload team. The position reports directly to the package dispatch supervisor and is responsible for analysis of the dispatch plan and identifying areas of opportunities. Additional responsibilities include report publication and service audits.

Responsibilities

• Start work routine
• Import historical information into DPS
• Not in System (NIS) previous day’s resolution
• Analyze previous day’s dispatch using dispatch tools and reports
• Data correction status check
• Publication and distribution of DMS and PAS Toolbox reports
• Publication and distribution of CRS reports
• Missed package research and resolution
• Update PWOR
• Utilize EPD to perform Add/Cuts prior to the start of the preload operation

Responsibilities/Details

Verify DIAD download has completed

Print (DCS) air exception report and highlight service failures created by preload

Distribute report

• Not in System (NIS) previous day’s resolution

PrintNISreport from DMS

Resolve all packages on report

Make necessary changes to DPS (territory and services)

Communicate changes to PDS

• Analyze previous dispatch plan and execution using dispatch tools and reports

Utilizing mapping tools, DPS and Driver Mapping

Plot previous GD2 data; compare actual dispatch to planned dispatch.

Identify opportunities and communicate to PDS

Maintain a loop analysis add a line to ensure periodic analysis of all loops

Utilize available reports from the PFT website

• Data Correction status check

Check on data correction status

All records in queue will be completed prior to sort

Assist as needed, depending on volume fluctuations

• Publication and distribution of DMS and PAS Toolbox reports

Print

Highlight exceptions

Distribution

• Publication of CRS reports

Print

Highlight exceptions

Distribution

• Missed package research and resolution

Using PAS Toolbox “Missed Package Report” and missed packages left from PM operation research and identify root cause of all service failures. Work with part time data supervisor to resolve “unknown” service issues in DPS and AMS.

Service Provider

Loader

Data Acquisition

Scan, Print and Apply

Data Corrections

Flips

Ambiguous matches

Customer – EPD inaccuracy

Communicate and distribute recap of service issues

Update DPS has needed

• Complete automated controlled dispatch audit – one a month
• Update PWOR
• Utilize EPD to perform Add/Cuts prior to start of preload operation

Core Competencies

Organizational Skills – Able to manage time, processes, and achieve results throughout the operation.

Analytical Skills – Able to identify potential opportunities.

Technology Skills – Knowledge of all center systems will aide in the success of the overall analysis, planning and execution effectiveness.

Experience/Training

Completion of the OMS Training & Development Program including:

Dispatch Planning System and UDC knowledge

Controlled Dispatch andLoopPrinciples

Education

Preferably attending school

Critical Skills

Analytical

Customer Focus

Decision-making

Informing

Initiative

Integrity

Planning and Organization

Critical System Skills

Key entry skills

MS Office, Excel

Package flow technologies

DPS/DMS/EDD/UDC/AMS

Center systems

PTE/DCS/CRS/PKG/SPARCS

Dispatch Tools

DPS and Driver Mapping

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law