Proxemics Consulting Hiring for Healthcare Customer Care Specialist at Los Angeles, CA Full Time

Are you passionate about providing excellent customer service? Do you enjoy engaging and educating customers based on their individual needs? If so, this opportunity is perfect for you!

Join our team as a Customer Service Representative and make a difference in the lives of our members and providers. In this role, you will have the chance to utilize your exceptional communication skills to address and resolve customer inquiries. Our customers rely on us to provide accurate and timely information, and as a CSR, you will play a crucial role in meeting their needs.

Key Responsibilities

• Engage with customers and provide personalized consultation based on their unique requirements
• Educate customers about our products and services, ensuring they have a clear understanding of their options
• Address and resolve customer inquiries, both basic and complex in nature, to provide efficient and effective solutions

Work Schedule

We offer flexible working hours, including early, evening, and weekend shifts. This allows you to maintain a work-life balance while meeting customer needs.

Compensation

This position offers a competitive pay rate of $40 per hour. Additionally, you will have the opportunity to grow within the company and receive performance-based incentives.

Qualifications

• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and the ability to think on your feet
• Demonstrated ability to handle customer inquiries with empathy and professionalism
• Prior experience in customer service or a related field is preferred but not required

Join our team and make a difference in the lives of our customers. Apply now and take the first step towards a rewarding and fulfilling career as a Customer Service Representative!

Employment Type: Full-Time