Prometric Hiring for Test Center Administrator at Ontario Full Time

Company Description

Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.

Job Title: Test Centre Administrator

Reports To: Test Centre Manager

Department: Test Centre, Toronto

Please note that you must have US citizenship/ hold a US Greencard in order to be eligible for this vacancy as per client requirements

SUMMARY

To supervise test candidates in order to ensure the efficient invigilation and execution of tests at Prometric test centres.

DUTIES & RESPONSIBILITIES

• To receive test candidates and test centre visitors upon arrival.
• To take required security/verification precautions of test candidates on arrival by checking identification and confirming license entitlement, eligibility, etc.
• To monitor candidates by performing regular walk-throughs whilst they are taking tests, in order to ensure a secure testing environment.
• To sign test candidates in/out of the testing room.
• To file irregularity reports for unusual situations or complaints.
• To provide security at the testing facility by ensuring all locks and security systems are properly used.

The TCA may also be responsible for holding keys to the testing facility.

• To operate computer hardware and other test centre equipment.
• To support operations and technical personnel with data communications.
• To operate a DVR, digital camera, telephone system, and alarm system as and when required.
• To actively participate in Prometric quality assurance, audit programs and other company exercises and initiatives as a flexible team player.
• To maintain the cleanliness of the Test Centre
• To ensure a safe work environment and to proactively highlight any health & safety issues.
• To complete TCA accreditation exams and take part in training sessions as required.

QUALIFICATIONS & EXPERIENCE

• Flexibility regarding hours and covering in other test centers if required.
• Customer Service experience
• Ability to meet commitments
• Responsiveness to management requests.
• Excellent interpersonal skills
• An ability to operate as part of a team.

Prometric is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other factors considered discriminatory.