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About The Position
The Production Supervisor is a hands-on leader responsible for keeping CNC machining operations running smoothly during their shift. This role works directly on the floor, operating machines, supporting operators, and solving problems as they arise. The Supervisor balances production goals with quality, safety, and team development, playing a key role in building strong processes as our machining capabilities continue to grow. This is not a desk role. Success in this position comes from being present, involved, and willing to jump in wherever needed to keep work moving.
SendCutSend is an on-demand manufacturing company specializing in custom sheet metal and CNC machining. We serve more than 300,000 engineers, fabricators, and businesses across the U.S. and Canada. We operate out of five US-based facilities located in Nevada, Kentucky, and Texas.
Our business is built on reliability, accountability, quality, and constant improvement. Everyone here plays a real role in our success. We value people who are collaborative, innovative, and committed to detailed high-quality work. We’re scaling fast and building the future of manufacturing. If you’re excited to join the team and grow with us, we want to hear from you!
Requirements
- 3 years of proven leadership experience in a production or CNC machining environment
- Ability to read, write, and communicate effectively in English
- Strong working knowledge of CNC machining processes, equipment, and measurement tools
- Ability and willingness to operate machines daily and support production hands on
- Proven ability to manage priorities, solve problems, and make sound decisions in a fast paced environment
- Clear and effective communication skills with all levels of management
- Commitment to safety, quality and continuous improvement.
- Effective training and coaching skills that lead to strong team collaboration and productivity.
Nice To Haves
- 4 or more years of proven leadership experience in a production or CNC machining environment
- In-depth understanding of CNC machining processes, tooling and equipment.
- Strong interpersonal skills
Responsibilities
- Manage daily CNC shop operations while actively running machines, completing setups, and filling in wherever production needs support
- Assign work and manage priorities across machines and team members to keep orders on schedule and reduce downtime
- Work alongside operators throughout the shift, providing real time guidance, troubleshooting issues, and reinforcing quality and efficiency standards
- Train, coach, and develop operators through direct, hands on instruction with a strong focus on safety, part quality, and process consistency
- Serve as the go to leader on shift for operational decisions, resolving issues quickly and communicating updates to the Operations Manager
- Run shift huddles and maintain clear, consistent communication across the floor
- Maintain a clean, organized, and safe shop environment aligned with company expectations
- Monitor production output and part quality, stepping in immediately to correct issues before they escalate
- Complete end of shift reporting and ensure smooth handoffs between shifts
Benefits
- Medical, Dental, & Vision coverage
- Paid holidays + PTO
- 401K with company match
- Tuition reimbursement
- Paid parental leave
- Short-term disability
- Lunch provided daily
