Product Led Hiring for Executive Assistant – Remote at Hamilton, ON Full Time

Worked for a fast-growing, entrepreneurial startup before?

Are you…

A problem solver & love processes?

Do you…

Love working remote?

If yes, then read on!

Who are we?

ProductLed’s mission is to help make the world’s best software accessible to everyone.

We believe that “how” you sell is just as important as “what” you sell.

The way traditional businesses sell software is fundamentally broken. In the past, software was sold top-down to executives by expensive sales reps. Today’s customers want to “try before they buy.”

When trying out software, modern customers prefer to start with a free trial, see the value, and then pay for what they love using. This is the future. Companies that embrace this approach are known as “product-led” and are shaking up the way we know “business as usual.”

If you’ve heard of companies like Slack, Miro, or Canva – all of them leverage this unique approach to doing business. We believe being “product-led” is not just what’s best for the user but also great for business.

To help more companies become product-led, we teach high-impact programs that have helped 1,000’s of companies like Microsoft, Mixpanel, and Vidyard skyrocket their growth.

The best part? We’re just getting started.

The ProductLed Team has BIG goals and we are on a mission to help 1M businesses become product-led through our world-class training.

We are a 100% remote team distributed worldwide and we offer unlimited PTO, development training, and an energetic and nourishing culture & team that is world-class. Our business is growing 200% YOY, and with that growth comes new and exciting challenges.

Now, we need you – yes, you! – to help us 10x the number of companies we help.

We’re not slowing down anytime soon. The only current bottleneck is this position.

What’s the gig?

We’re searching for an experienced assistant to execute on administrative tasks and manage projects for our Chief Executive Officer (CEO), Wes Bush. This isn’t a position for the faint of heart.

We’re a team of driven, A-players who have high expectations and high output.

If you’re easily overwhelmed or uncomfortable working in a fast-paced remote environment, this position won’t be a good fit for you.

This role will work closely with the CEO to manage his time, calendar, and inbox.

The North Star principles for this position are:
Protect CEO’s Time: Filter all inbound requests to keep an eye out for those people/places/things that are important and help prioritize them.

Efficient Calendar Management: Be clear, committed, and include context.

Ensure that Everyone Appreciates the Response: Whether that’s a clear ‘yes’ with the appropriate calendar info for an upcoming meeting, or a ‘not at this time’ reply, every email and correspondence should be answered clearly and kindly.

Read the Play: Be preemptive and proactive. Come prepared and aware of all the moving pieces and how to address them ahead of time.

You’ll excel in (and enjoy) this position if you:
Flourish in a fast-paced environment.

Can roll up your sleeves to get anything done.

Are detail oriented and organized.

Are looking to work in a work environment that pushes you to perform at your best.

Can collaborate well and are an effective team player.

Can take direct feedback, learn and implement.

… and also provide candid and to-the-point feedback to all levels of leadership, including the CEO

In short, does this sound like you?

Organizer. You have impeccable attention to detail, you look to improve processes and you anticipate every eventuality.

Strategist. You approach a project methodically and you’re a keen problem-solver.

Communicator. You have excellent written and verbal communication.

Adaptable. You thrive when you need to find solutions fast and you work fast and efficiently to get the job done.

Efficient. You know how to manage your time well and can help others do the same.

Initiative. You anticipate needs and enjoy tackling new challenges.

Further, the skills that are a big plus for this role:
You’re familiar with Xero, Activecampaign and Notion

Experience with Google Sheets and data analysis/reporting or project management will be super helpful.

You’ve worked in a fast paced entrepreneurial environment before.

What You’ll Do

Some of your projects might include:
Working closely with the team and external stakeholders to plan new projects and make sure all the appropriate stakeholders are involved and completing tasks on time.

Triaging emails to understand what is and isn’t a high priority

Responding to emails

Working closely with our team to organize our training schedule

Setting up client meetings and all scheduling with the CEO

Researching best practices and presenting your findings

Noting action items for weekly meetings and making sure everyone follows through

Preparing daily reports for Wes to respond easily to everything urgent

Hosting live training sessions

Overtime, the goal is that you’ll become an extension of our CEO by having the ability to anticipate needs, see around the corner, and remember things before he does. Because of this, the ability to build trust quickly is critical. We desire a high level of professionalism, confidentiality, discretion, and judgement, in both written and verbal communication.

Why you?

At a minimum, you have:
3+ years of experience in a similar role

A proven track record in your ability to get things done.

A serious growth mindset. Personal development built into your day, week, and year.

You can hold your own. You make decisions decisively, and are able to take direct feedback.

A drive to help others transform their business and life!

Hands-on experience with tools like G-Suite, Excel (or Sheets), Asana, HubSpot, Slack, Zoom, etc.

Excellent organizational and time management skills.

Incredible communication and interpersonal skills.

You have experience delivering online.

You are based in Canada or the USA and are ok working on the EST time zone.

Why work at ProductLed?

Self-Funded: ProductLed is a 7-figure revenue, profitable company, average a NPS score of 85. Since our success is not dependent on funding round to funding round, we have a much more stable foundation than similar stage startups

10X: Be part of a 10X path by helping us go from a 7-figure to an 8-figure company in the next 3 years.

Ground Floor: Be one of the earliest members of the team at ProductLed. We’re a tight-knit team of highly ambitious folks.

Do Your Best Work: You’re going to be challenged to raise your standards, push your limits, and ultimately do work you’re damn proud of. When you join you’ll get access to our training and get coached from some of the best SaaS operators in the world.

Like what you see?

If you’re thinking: “This is totally me!” then be sure to apply below.

Even if you’re thinking: “This definitely could be me!” apply anyways — we love diverse and non-traditional backgrounds.

We can’t wait to meet you!

Required Experience and Qualifications

Experience: 3 – 5 years in Administration Assistance (Required)

Graduation: Bachelor’s Degree (Preferred)

Fluent in written and spoken English (Required)