PrideNow Hiring for Call Center Representative/ Customer Service at Lewisburg, TN Full Time

Specific Responsibilities for this position may include:

• Answer incoming calls and respond to customers emails
• Route calls to appropriate resources
• Document all call information according to standard operating procedures
• Entering accurate ordering information into a company system.
• Comfortable working in fast-paced environments
• Strong time management and organizational skills
• Proficiency in Microsoft Office Products (Excel, Word)
• Familiarity with SAP and Call Center, and Sales Force a plus

Shift: Standard Workday, Regular hours are Monday-Friday 8- 4:30 pm

Education: HS Diploma/GED

• Agents must type 60+ WPM.
• Excellent customer service skills
• Strong written and oral communication skills
• Experience in MS Office
• Familiarity with SAP and Sales Force a plus

Company Description

Here at PrideNow—a division of Pride Global—our team of knowledgeable, results-driven professionals provide dynamic solutions for all your unique business needs.

We pride ourselves in our honest, supportive, and fully transparent relationships with both our clients and candidates. With our “white-glove service” approach, we provide our clients with a dedicated specialist to handle all your day-to-day needs.

Our diverse database of candidates has been meticulously vetted and tested before being presented to any potential employers and fit all experience levels for any temporary, temp-to-perm, and permanent positions you may be looking to fill.

Here at PrideNow—a division of Pride Global—our team of knowledgeable, results-driven professionals provide dynamic solutions for all your unique business needs. We pride ourselves in our honest, supportive, and fully transparent relationships with both our clients and candidates. With our “white-glove service” approach, we provide our clients with a dedicated specialist to handle all your day-to-day needs. Our diverse database of candidates has been meticulously vetted and tested before being presented to any potential employers and fit all experience levels for any temporary, temp-to-perm, and permanent positions you may be looking to fill.