Premier Service Group Hiring for Customer Care Coordinator at Portland, OR Full Time

We are looking to fill out Customer Care Coordinator position. The ideal canadine will have a passion to customer service. Dependability highly valued. Must be proficient with technology.

RESPONSIBILITIES

The following responsibilities apply:

● Maintains a positive and professional attitude when speaking to internal and external customers while working in a fast-paced environment.

● Answering all incoming customer calls and PSG chat feature; addresses simple scheduling questions and/or forwarding calls to appropriate scheduling coordinators.

● Listen to customers’ needs/issues and provide helpful solutions to their problems.

● De-escalate situations involving dissatisfied customers, offering patient assistance and support.

● Review customer accounts, providing updates and information about general scheduling dates and times.

● Assist with scheduling email monitoring as needed.

● Performs other related duties as assigned.

Job Type: Full-time

Pay: $19.00 – $22.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Office
• Remote

Experience:

• Customer service: 1 year (Preferred)

Work Location: Remote