Precision Toner Corp. Hiring for Customer Service Associate (CSR) and Sales Administrator at Concord, ON Full Time

Job Title: Internal Sales Administrator (Inside Sales Representative)

Company Website: https://www.absolutetoner.com

Address: 1300 Alness St. Unit 1A, Concord, Ontario

Salary Range: $45k to 60K based on experience with an optional bonus plan.

* We encourage candidates who are interested in the position to come into our showroom and apply with a resume. We may be able to interview you on the spot.

Job brief:

We are looking for a qualified Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for other sales representatives.

Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you.

Ultimately, you should be able to contribute to high-quality customer service and achieve sales targets.

Responsibilities:

• Process orders online, by email or by phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Ensure sales targets are met and report any deviations
• Stay up-to-date with new products and features

Requirements and skills:

• Proven work experience as a Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office, Excel and QB is a plus
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus

Job Type: Full-time

Salary: $45,000.00-$60,000.00 per year

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Concord, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• sales: 1 year (preferred)

Work Location: One location